Order Operations Specialist

· Remote

Location

Remote

Type

Full Time

Job Description

Order.coJobs
Order Operations Specialist

Order Operations Specialist

Reposted 19 Hours Ago
Chicago IL USA
Hybrid
22-26 Hourly
Entry level
eCommerce • Fintech • Payments • Software
Order.co is a B2B Ecommerce Platform that simplifies purchasing.
The Role
Process and fulfill customer orders: place purchase orders manage vendor relationships and logistics maintain product catalog accuracy verify receipts and resolve shipment issues and support process improvements and cross-team communication.
Summary Generated by Built In

Order.co is the System of Action for the Office of the CFO transforming the way businesses purchase and pay into an intuitive B2C-like shopping experience. Order.co leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors. 


End users enjoy a seamless zero-training buying experience while finance and procurement leaders gain a single platform to orchestrate how the business “should operate”. The result is an all-in-one solution that serves as a gravitational pull for spend and data automating and eliminating procurement and finance workflows from requisition to reconciliation along the way.


Order.co is on the cutting edge of B2B Agentic Commerce poised to be the market leader in creating a more predictive prescriptive and personalized experience for users. 


Founded in 2016 and headquartered in New York City Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork SoulCycle Lume and [solidcore]. Order.co has raised $75M in funding from industry-leading investors like MIT Stage 2 Capital Rally Ventures 645 Ventures and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.

About You:

  • You believe in creating the best possible customer experience
  • You are able to successfully multitask 
  • You are incredibly detailed love organization and are driven by results
  • You like working independently and are resourceful
  • You are analytical and like to follow a well-defined system but aren’t afraid to go off script and improvise when necessary
  • You're personable professional and positive
  • You have great communication skills and are comfortable interacting with vendors customers and account managers on a regular basis
  • You have a flexible demeanor
  • You are punctual responsible and willing to learn new things
  • You believe that things can always be improved and never stop looking for ways to get better

 

What You'll Do:

  • Fulfill orders on behalf of customers for a variety of products across a variety of vendors
  • Place purchase orders with suppliers schedule deliveries and manage logistics
  • Create and maintain accurate product listings in our catalog
  • Adhere to documented standards around approved items pricing and vendors
  • Verify purchase orders and acceptable vendors by comparing items/vendors requested to the  catalog; clarify unclear items; recommend alternatives
  • Foster and maintain strong relationships with Operations Sales Customer Success
  • Communication through customer support channels regarding issues and the resolution of orders
  • Proactively contact vendors on occasion to ensure on-time deliveries resolve stockouts and other problems.
  • Verify receipt of items by comparing tracking information to customer feedback; resolve shipment errors with suppliers.
  • Assist and contribute to process improvement projects within the department and across the organization

 

Qualifications:

  • Experience with online purchasing and data entry in a variety of software systems
  • Good verbal and written communication skills
  • Proficient in Microsoft Excel / Google Sheets
What You'll Receive
  • A competitive compensation package including stock options
  • Employer-sponsored 401(k) with employer match
  • Robust medical dental vision and wellness benefits
  • Flexible time off and remote work policies
  • The anticipated hourly rate for this role is $22-$26/hour. Actual compensation and title will be commensurate with experience qualifications knowledge and skills.


Skills Required

  • Experience with online purchasing and data entry in a variety of software systems.
  • Proficient in Microsoft Excel / Google Sheets.
  • Good verbal and written communication skills.
  • Ability to multitask be detail-oriented organized and results-driven.
  • Comfortable interacting with vendors customers and account managers regularly.
  • Able to work independently be punctual responsible and willing to learn.

What the Team is Saying

Mike aka "Foss"
Colleen
Grant

Order.co Compensation & Benefits Highlights

  • Healthcare StrengthComprehensive medical dental and vision coverage is paired with wellness and mental health resources such as Wellhub/Gympass and Talkspace. The package also references FSA/HSA options and life disability and AD&D coverage.
  • Parental & Family SupportGenerous parental leave from day one is emphasized for both birthing and non-birthing parents. Childcare benefits family medical leave fertility support and an onsite Mother’s Room (where applicable) are also noted.
  • Leave & Time Off BreadthFlexible or “unlimited” PTO is complemented by paid holidays and sick time with added options like personal days bereavement emergency or natural‑disaster leave and paid volunteer time. Wellness days are also referenced as part of a broadened time‑off mix.

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The Company
HQ: New York NY
149 Employees
Year Founded: 2016

What We Do

Order.co is the System of Action for the Office of the CFO transforming the way businesses purchase and pay into an intuitive B2C-like shopping experience. Order.co leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors.End users enjoy a seamless zero-training buying experience while finance and procurement leaders gain a single platform to orchestrate how the business “should operate”. The result is an all-in-one solution that serves as a gravitational pull for spend and data automating and eliminating procurement and finance workflows from requisition to reconciliation along the way.Order.co is on the cutting edge of B2B Agentic Commerce poised to be the market leader in creating a more predictive prescriptive and personalized experience for users.Founded in 2016 and headquartered in New York City Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork SoulCycle Lume and [solidcore]. Order.co has raised $75M in funding from industry-leading investors like MIT Stage 2 Capital Rally Ventures 645 Ventures and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.

Why Work With Us

With our core values as our North star Order.co and its team work tirelessly to foster an inclusive psychologically safe environment where team members are empowered to do their best work. We pride ourselves on solving hard problems in order with humility and most importantly together.

Gallery

Order.co Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Team members at Order.co are empowered to make the best decision for themselves regarding where they work whether from home the office or otherwise!

Typical time on-site: Flexible
Company Office Image
HQNew York NY

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Date Posted

07/01/2026

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