RESPONSIBILITIES:

• Perform core business process transactions including data entry, data capture, and data verification according to standard delivery solutions.
• Respond to information requests by searching, compiling, and summarizing results in requested format.
• Assess and resolve problems following defined incident notification and escalation procedures.
• Serve as a technical/functional resource or super user to other team members. MANAGEMENT LEVEL DESCRIPTORS Complexity (Degree of difficulty of an assignment or the level of problem-solving