Organizational Change Management Specialist - Project Hire

At Disney, we're storytellers. We make the impossible, possible. The Walt Disney Company is an extraordinary entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from streaming, theme parks, resorts and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a dedication to crafting and delivering unforgettable experiences - and we're constantly looking for new ways to improve these exciting experiences!
The Disney Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. The Enterprise Technology organization drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence!
We are looking for a passionate and skilled Organizational Change Management (OCM) Specialist to join our Technology Communications and Development programs organization. With the opportunity to support the OCM lead in developing and implementing OCM plans and activities for various IT projects and programs, ensuring the successful adoption and sustainment of the changes by the end users. This individual will have a solid understanding of change management principles and their application as they apply to the IT services organization. As well as support the OCM community of practice, contributing to alignment and continued maturity of the OCM practices across the organization.
Responsibilites:

• Support the OCM lead in developing and implementing a strategic OCM framework, methodology, and tools for the IT services organization.
• Assist the OCM lead in leading and mentoring a team of OCM practitioners and consultants, fostering a culture of collaboration, learning, and innovation.
• Participate in the OCM community of practice, providing guidance, best practices, and resources for OCM practitioners and stakeholders across the organization.
• Support the OCM lead in designing and delivering OCM training and coaching for project managers and other IT professionals, enhancing their OCM competencies and capabilities.
• Support and execute OCM plans and activities for multiple, concurrent IT projects and programs, ensuring alignment with the project objectives, scope, and schedule.
• Conduct stakeholder analysis, change impact assessment, change readiness assessment, and change measurement for IT projects and programs.
• Support communication, engagement, and adoption strategies and tactics for IT projects and programs, ensuring stakeholder buy-in and commitment.
• Identify and manage OCM risks and issues, escalating and resolving them as appropriate.
• Monitor and evaluate the effectiveness and outcomes of OCM interventions, providing feedback and recommendations for improvement.
• Report on the status and progress of OCM projects and programs, highlighting achievements, challenges, and lessons learned.

Qualifications:

• A minimum of 3 years of experience in supporting and managing OCM projects and programs, preferably in an IT services organization.
• Proven experience in applying OCM frameworks, methodologies, and tools, such as ADKAR, Kotter, Prosci, etc.
• Strong communication, presentation, and facilitation skills, with the ability to tailor messages to different audiences and levels.
• Strong partnership, collaboration, and interpersonal skills, with the ability to work efficiently in a fast-paced and dynamic environment.
• Strong analytical, problem-solving, and decision-making skills, with the ability to identify and address OCM challenges and opportunities.
• Proficient in Microsoft Office, SharePoint, and other OCM tools and platforms.
• Certification in OCM, project management, or related field is an asset.

Education:

• Bachelor's degree in business, management, psychology, communication, or related field.

T his is a 30 month Project Hire position with no guarantee of permanent placement. Disney Worldwide Services, Inc. is an equal opportunity employer.
The hiring range for this position in Burbank, CA is $102,500 to $137,500 per year and in Seattle, WA $107,338 to $143,990 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.