OSIM Sales Associate (OSIM Westfield Valley Fair)

About OSIM OSIM is a global leader in wellness and lifestyle products, renowned for our innovation in massage technology and premium customer experiences. With a strong retail and online presence across North America, OSIM continues to redefine the art of well-being through our iconic massage chairs and various wellness massage products. Position Summary We are seeking a motivated and customer-focusedSales Associateto join our dynamic team at ourValley Fair location. This role is ideal for individuals passionate about wellness, lifestyle products, and delivering exceptional service in a premium retail environment. You will be the face of OSIM, helping customers discover how our massage chairs and wellness products can enhance their everyday life. Key Responsibilities: Sales & Customer Engagement • Actively approach and engage customers with warmth and professionalism. • Understand customer needs and recommend suitable massage chairs or wellness products. • Conduct in-store massage chair demonstrations with confidence and product knowledge. • Upsell and cross-sell based on customer lifestyle and preferences. • Meet or exceed personal and store sales targets. Customer Experience • Create a positive and memorable shopping journey for each customer. • Maintain high standards of presentation, cleanliness, and brand image. • Follow up with customers post-purchase to ensure satisfaction and generate referrals. Store Operations • Assist with opening and closing duties, stock replenishment, and merchandising. • Use POS systems to process transactions accurately and efficiently. • Maintain a strong understanding of promotional campaigns and pricing updates. Requirements • Minimum 1 year ofretail sales experience, preferably in consumer electronics, lifestyle, or wellness products. • Strong communication and interpersonal skills. • Customer-first mindset with the ability to build rapport and trust. • Comfortable working in a fast-paced, sales-driven environment. • Flexible to work mall hours, weekends, and holidays as required. • Mandarin or Cantonese language skills are a plus. What We Offer • Competitive Hourly Wage starting from $22 + Commission + Monthly Bonus • Staff discount on OSIM products • On-the-job training on product knowledge and sales techniques • Opportunities for advancement in a growing wellness brand Job Type: Full-time Pay: $50,000.00 - $80,000.00 per year Benefits: • 401(k) • 401(k) matching • Employee discount • Flexible schedule • Health insurance • Paid time off Experience: • Retail sales: 1 year (Preferred) Language: • Chinese (Required) Work Location: In person