OTM Consultant -Astec

Company Description

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-time analytics, AI, cognitive technology and automation.

Our heritage has made us who we are: a future-ready organization. For 35 years, we’ve been caring for our customers’ customers. As an early pioneer in robotic automation, we’ve grown our core offering through steady organic investment and by acquiring key capabilities. Today, we make those experiences relevant, instantaneous, predictive and frictionless.

Decades of developing best-in-class processes for some of the world’s most experience-native companies has enabled us make digital human in ways that transform customer and employee relationships at scale.

Job Description

Oracle Fusion Transportation Management (OTM) Consultant 
Identify, recommend, develop, implement, and support cost-effective technology solutions focusing on business analysis and project management of application enhancements and new application implementations of Oracle Transportation Management (OTM). 
Work with Logistics as a liaison and representative of the IT department to provide and support IT solutions including eliciting ideas, analyzing processes and systems logic, providing guidance and validating requirements for changes to business processes, policies, and OTM. 
Understand business problems and opportunities in the context of the IT requirements and recommend solutions that enable Logistics to achieve its goals using OTM Cloud. 
Support implementations/upgrades/cloud quarterly updates and application enhancements. 
Effectively document and translate business requirements into system requirements. 
Support assigned projects, prioritize projects and maintenance tickets. 
Report status of ongoing prioritized projects to Logistics and IT leadership. 
Identify and resolve ongoing day-to-day business issues pertaining to IT support. 
Provide on-going support on “break-fix” issues for existing applications. 
Improve business processes, analyze data, map processes, and implement improvements. 
Test the Oracle System and related processes. 
Provide training to client teams on how to use Oracle custom/standard solutions effectively. 
Should be capable to work independently to resolve issues against tickets from Users based on SLA. 
Make recommendations for system enhancements, upgrades, or scalability improvements as needed. 
Must be able to work collaboratively and support on-site team. 
Must have Good presentation and communication skill. 

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment, employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping, reporting, and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information, please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.