Outbound Business Development Associate

Job Description

It's about being real when people need you.

Are you someone that loves to lend a hand to others and does so with a kind, approachable attitude? Are you passionate about finding solutions to problems and enjoy the freedom of making those decisions? Do you genuinely enjoy helping people and want to be apart of making their day better?

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As an Outbound Business Development Associate, you are our potential customers' first line of communication. You will be responsible for building rapport with prospective Frost customers by engaging in phone conversations to learn about their companies and what they value in their business. Most importantly, this role is about building trust through every interaction and doing it with integrity, caring and excellence in mind.

What you'll do:

• Communicate client needs to Frost sales teams to properly leverage the relationship with each prospect
• Schedule appointments for business clients with Frost sales teams to discuss their financial situation
• Maintain a current knowledge of Frost products and services to effectively identify opportunities that support prospect's financial needs
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

What you'll need:

• 1+ years of experience in customer service, sales, or financial services
• Excellent written and verbal communication skills
• Proficiency in Microsoft computer applications

Additional Preferred Skills:

• Bachelor's degree in Business, Finance, or in a related field
• Bilingual in English and Spanish
• Knowledge of Bank policies and procedures

Our Benefits:

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.