Outbound Supervisor

Position Overview

We are currently seeking an experienced Outbound Supervisor to join our team in Delta, BC. You will be responsible for overseeing the day-to-day Outbound operations, including managing and scheduling the team, receiving and managing client inventory, prepping order information, and picking and packing.

Duties and Responsibilities

● Ensure all schedules, ship dates, must-arrive-by dates, and other deadlines are followed and all shipments are packaged safely and securely to arrive at our customers.

● Provide daily direction and communication to team members in a timely, efficient, and knowledgeable manner. Provide continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency, and service to both internal and external customers regularly

● Ensure team members have appropriate training and other resources to perform their jobs. Respond to and resolve employee relations issues expressed by team members. Create and maintain a high-quality work environment so team members are motivated to perform at their highest level.

● Assist the Operations Management team with daily operations including the development, analyses, and implementation of staffing, training, scheduling, and reward/recognition programs. Work as a member/leader of special or ongoing projects that are important to area/process improvement.

● Share continual responsibility for deciding how to lead the team members and ensuring that the workflow is handled efficiently and effectively.

● Implement standard work and processes that support company and departmental standards, procedures, and strategic directives.

● Use appropriate judgment in upward communication regarding department or team member concerns.

● Follow company policies, including Workplace Health and safety policies and procedures.

● Other duties and responsibilities as assigned by Operations Management.

Qualifications

● High School Diploma or equivalent.

● Minimum 5 years of warehouse experience in picking/packing, receiving, inventory, and/or warehouse management.

● 1-2 years experience directly managing a team.

● Able to operate various pieces of equipment/technology (e.g. tablets, desktop computers, pallet jacks, etc.)

● Computer savvy, comfortable learning new software systems, WMS system experience required.

● Forklift Certification is preferred.

● Proficient with Microsoft Office, Google Suite, and overall computer familiarity.

● Team player with a high level of urgency. Able to problem solve and take initiative when needed.

● Highly organized & detail-oriented.

● Strong interpersonal communication skills.

● Self-motivated and goal-orientated.

LVK would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.

LVK is committed to a diverse and inclusive workplace. LVK is an equal-opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or any other characteristic protected by law. We are committed to providing employment accommodation in accordance with the law. If you require accommodations due to a disability at any stage of our hiring process, please notify our Human Resources Team.