Outreach Coordinator 1

Company

Avid Technology Professionals

Location

Baltimore, MD

Type

Full Time

Job Description

Responsible for providing customer support, including coordinating and orchestrating customer relations, program meetings; Responsible for coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities.

MANDATORY SKILLS: Three (3) years experience in Computer Science, Computer Engineering, or a related discipline.
One (1) year experience providing customer support, including coordinating and orchestrating customer relations, program meetings, and knowledge of query syntax, data flows, and traffic manipulation. One (1) year combined experience in using word processing/desktop publishing, spreadsheets and graphic presentation programs. Knowledge of coordinating with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities is required. Associates degree in a technical or business discipline from an accredited college or university is required. Two (2) years of additional related experience may be substituted for an associates degree.
Qualifications
-Understand query syntax, data flows, and traffic manipulation
- Coordinate with analysts to publicize product capabilities as well as collect requirements and feedback for existing capabilities
- Provide customer support, including coordinating and orchestrating customer relations, program meetings
- Design and implement strategy and communications campaigns to engage all levels of stakeholders
-Create marketing and educational materials to support the strategy and communications efforts
- Oversee community engagement to maximize engagement advocacy
-Effectively translate data findings into insights that can be easily understood by stakeholders
A TS/SCI clearance with a polygraph is required for this role.

About Avid Technology Professionals

Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.

Employee Benefits
The ATP Employee Benefits package includes:

  • A Supportive and Equitable Working Environment that is both Stimulating and Challenging
  • Competitive Hourly Salary
  • Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
  • Automatic Approved Overtime (as long as contract permits)
  • Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
  • Company Medical Coverage Plans - HMO, Open Access, PPO plans
  • Company Dental Plan - widely accepted, comprehensive, and flexible
  • Progressive Overtime Policy
  • Flexible Spending Account benefit
  • Lucrative Referral Bonus Policy
  • Holiday Scheduling that Coincides with Government Holidays
  • Robust Professional Expenses & Training Program
  • Computer Allowance
  • Internet Allowance
  • Short and Long Term Disability
  • Life Insurance

Date Posted

11/04/2022

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