Outreach Program Manager

Want to be part of an amazing team, hell-bent on crafting a better future, and the digital front door for consumer/commercial customer? We’re always looking for creative people who care!

We are Analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.

Our tech client is looking for a remote Outreach Program Manager to support a new immersive experience program. The mission of this program is to recruit, develop and teach non-traditional talent for employability into the technology industry. The perfect fit for this role would be someone with strong PM skills that has previously recruited subject matter experts to volunteer to teach a course.

Would you like to...

• Drive volunteer signups from internal product subject matter experts and community members
• Volunteers will be responsible for acting as SMEs and teaching various topics within the immersive program
• Manage volunteers’ assignment to cohorts
• Train and coach internal, FTE mentors and managers to support their cohort apprentices
• Manage the schedule and coordinate content and speakers for facilitated sessions (e.g. weekly open hours, webinars, app assessments, etc.)
• Create surveys and questions to capture volunteer feedback and work with the team to improve processes and efficiencies
• Track volunteer signups, session attendance, engagement depth, survey feedback
• Track certification voucher dissemination

We would like you to have...

• At least 5+ years of relevant Program / Project Manager experience
• At least 5+ years of experience managing cohorts SME / volunteers
• Must have previous large enterprise experience
• Familiarity with M365 is required
• Experience with OneDrive, SharePoint, Excel, Office Forms, Customer Voice Surveys is required
• Great organization skills

Would you like to join a global organization that...

• Embraces work-life balance – our employees’ well-being remains a top priority for us
• Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact
• Encourages innovation and experimentation
• Understands that changes will occur, and adaptability is crucial to assist when it does
• Emphasizes and rewards collaboration
• Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice

Want to know more?

Check out our open jobs around the world. Just so you know, we don’t have a dress code, but we do have a strict no jerk policy.

https://www.designit.com/

Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.