Outreach Specialist IHCI - Work from Home

Outreach Specialist IHCI

Full - time day shift position

Evansville, Indiana.

Join our community

Community Health Network has an excellent opportunity available within our Outreach Specialist team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.

Where you fit in

The Innovative Healthcare Collaborative of Indiana (IHCI), is a joint venture between Community Health Network and Deaconess Health System. Its goal is to support our sponsors and partners in their strategic evolution to positively impact and improve the healthcare delivery system. As a member of the team, you will have the opportunity to make a profound impact on the lives of people living with complex and/or

chronic disease. This position is primarily remote but there is potential for some physician office-based duties. Patient coordination will be telephonic. The Outreach Specialist will evaluate patients who have stratified into potential care management programs or have recently discharged from an emergency department or hospital stay. The role will work closely with an IHCI RN Care Advisor to support and improve IHCI care management processes. The specialist will introduce care management program options to patients, assess their willingness to participate and if the patient approves, schedule initial assessment appointments with an IHCI RN care advisor. Specialist will assist with patient care gap

identification and closure through telephonic patient contact, EMR evaluation, and payer portal assessments. The specialist will assist patients with scheduling any necessary exam or test to close gaps in care. Additionally, he/she will use critical assessment skills to coordinate care and schedule any necessary post-discharge follow up appointments.

Your exceptional skills• Ability to navigate EMRs• Ability to utilize Microsoft Office Suite• Ability to manage projects and assignments from start to completion• Ability to use customer service skills to provide an exceptional experience• Ability to collaborate and build effective relationships• Ability to maintain confidentiality and understand HIPAA regulations• Ability to improve processes• Ability to work under pressure• Ability to communicate complex/ technical information effectively both orally and in writing• Ability to effectively maintain databases• Ability to self-motivate• Ability to travel between locations• Ability to be detailed oriented and organized

Your exceptional qualifications• High school diploma or GED equivalent. (Required)• 2 year / Associate Degree. (Preferred)• 3+ years: Experience with medical/business computers applications in provider office or healthcare setting. (Required)

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.

Apply today for immediate consideration.

A representative and diverse workforce

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.

Community is proud to be an equal opportunity employer, ensuring caregivers feel welcomed, comfortable and respected in our environment at all times. We value different perspectives by actively seeking a diverse workforce that is inclusive and equitable to all.

Apply Today!