P2P Business Development Manager, OKX LATAM

At OKX, we believe the future will be reshaped by technology. Founded in 2017, we are revolutionising world systems through our cutting-edge digital asset exchange, Web3 portal and blockchain ecosystems. We reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 50 million users in over 180 countries globally, OKX empowers every individual to explore the world of Web3. With our extensive range of products and services, and unwavering commitment to innovation, OKX envisions a world of financial access backed by blockchain and the power of decentralized finance.

We are innovative in the way we think, work, and in the products we create. We are also socially responsible by actively participating and encouraging employees to take part in various public welfare activities. With more than 3,000 employees around the world, we believe embracing diversity and inclusion will spark the creation of long-term value for the industry. Come Build the Future with Us now!

What You’ll Be Doing

• Boost sales and contribute to our long term business goals by growing and establishing relationships with potential clients/agents/partners

• Design and implement growth marketing strategies and integrated campaigns to support user growth and increase transaction volume in the Latam region

• Be proactive to initiate innovative marketing ideas or marketing related product enhancements that will help to grow the business and enhance user experience in the region

• Work closely with customer experience team to coordinate and resolve abnormal/complex orders, and address merchant inquiries

• Constant monitoring of transactions, investigating and reporting suspicious activities

• Conduct market surveys to understand users’ needs and identify gaps for product improvements

• Consistently and comprehensively communicate with key stakeholders to ensure the shared understanding of goals, deadlines and deliverables

• Continuous market research to identify and leverage on growth opportunities for the product (Including but not limited to market comparison analysis, business opportunities recommendations and relevant local market news)

What We Look For In You

• College degree or equivalent years of experience

• Experience in business development and/or marketing in the crypto industry

• Knowledge of blockchain, crypto, and P2P payments is a must

• Familiar with the whole process of P2P operation, able to build merchant trust through service and daily management, not only relying on promotional activities to improve merchant activity

• Exceptional written and communication skills in English and native Spanish are a must.

• Organized, meticulous and result-oriented, strong problem-solving & analytical skills

• Strong team mindset and solid work ethic

Perks & Benefits

• Competitive total compensation package

• L&D programs and Education subsidy for employees' growth and development

• Various team building programs and company events

• More that we love to tell you along the process!