Paralegal

At Qualtrics we create software the world’s best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for convention—but most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not they’ll find you. From retail to government to healthcare we’re on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think that’s work worth doing.

Paralegal

Why We Have This Role

This role may provide legal support to departments across Qualtrics including product engineering sales procurement and finance. It may include assisting attorneys in drafting and negotiating contracts designing and implementing process improvements researching and summarizing relevant legal issues and providing legal advice. It provides great visibility into and training for a career in the law.

How You’ll Find Success 

You’ll find success by being self-motivated having an ownership mentality and being able to learn quickly by asking questions and using available resources (which are plentiful).

• Proactive Research and Contract Negotiation Efforts: Demonstrate a strong ability to conduct legal research and support the legal team with its customer contracting needs by thorough analysis of legal documentation.
• Attention to Detail: Exhibit meticulous attention to detail in reviewing contracts agreements and other legal documents to ensure accuracy and compliance with company policies.
• Effective Communication: Cultivate excellent verbal and written communication skills to liaise with internal teams and external stakeholders effectively addressing legal inquiries.
• Adaptability in a Fast-Paced Environment: Embrace a dynamic work culture by being agile and responsive to changing priorities and deadlines in a rapidly evolving tech landscape.
• Team Collaboration: Work collaboratively with the legal team contributing to projects and initiatives while fostering a positive and inclusive team environment.
• Continuous Learning: Show a keen interest in learning about various legal areas relevant to the tech industry including compliance intellectual property and cybersecurity law.
• Initiative & Ownership: Take ownership of assigned tasks and projects displaying initiative in finding solutions and supporting the legal team's overall objectives.

How You’ll Grow

You’ll know you’re doing a phenomenal job when you will be able to support the legal team in handling complex matters. You’ll be analytical organized and excel at both written and oral communication. You can build great relationships with other teams here at Qualtrics!

Things You’ll Do

• Provide support across a wide range of transactional legal matters and subjects including specifically the customer contracting and negotiation process
• Help manage and own long-term goals and projects for the legal team
• Develop implement and execute new internal tools
• Build solid relationships with sales finance and other teams
• Coordinate electronic signatures and maintain contract records and filings
• Provide limited support for litigation
• Identify and implement methods for streamlining existing processes

What We’re Looking For On Your Resume

• Bachelor’s Degree
• Interest in the law preferred (paralegal or legal internship experience or even a general interest in possibly attending law school)
• Demonstrated ability with critical thinking and formal writing

What You Should Know About This Team 

The Legal team at Qualtrics is a hard-working fun-loving and dynamic group. We focus on solving problems and empowering our business teams to run not walk. We are always pragmatic—protecting the company from risks that really matter and never slowing it down over issues that are only theoretical. We get the opportunity to work with every department in the company as well as outside counsel vendors partners and (most meaningfully) customers. We strive to avoid pretentiousness and instead focus on working hard having fun and delivering results.

• This role sits in our Provo UT headquarters
• The legal team strives to be pragmatic and collaborative
• You will receive robust training and mentoring from attorneys and senior paralegals/contract managers 

Our Team’s Favorite Perks and Benefits 

• Team cohesion is deeply important to us - we have frequent office events and regular team activities
• Qualtrics Experience Program - $1800 for an experience of your choosing (eligible after a year)
• We take pride in our office design aimed at fostering creativity from our mountain views to an open and collaborative workspace.
• 30 paid days off - 15 Vacation Days + 5 Personal Days + 10 Holiday Closures (additional after a year)
• On top of standard benefits package (medical employees and their families dental vision life insurance etc) we provide free lunches every work day snacks and drinks

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.

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What We Do

Qualtrics is trusted by thousands of the world’s best organizations to power exceptional customer and employee experiences that build deep human connections increase customer loyalty boost employee engagement and drive business success. Our advanced AI and specialized Experience Agents™ allow businesses and governments to proactively interact with customers and employees in personalized ways across every channel and touchpoint respond in-the-moment to fix or improve experiences and stay across the latest market trends and opportunities. Our vision as an organization is to improve the human experience.

Why Work With Us

We're a place where strategic risks are encouraged & complex problems get solved together. Where nimble teams are empowered to set aggressive goals & move fast to win. A place that makes you feel safe as your authentic self. Where everyday work results in growth. And most importantly where what you do matters. That's why we work at Qualtrics.

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