Part-time Receptionist (M-W 8-5)

M3 - Accounting Software and Services for the Hospitality Industry

Who are we?

M3 is a Top 150 Workplaces winner named three years in a row by the Atlanta Journal Constitution! We offer you a stable work experience that is family-oriented, laser focused on our market and a great place to grow your career. Our company-wide personal commitment to both clients and employees is simple: do the right thing and invest in long-term relationships. Together, we work to provide the highest standard of accounting software and services to deliver on our mission to drive hospitality company success. M3 is the most trusted provider of IT for hospitality financial success. Our software is the hotel accounting software used and trusted by the biggest names in the hospitality industry, 7000 customers strong. We are looking for talented professionals to join our team of 250 intelligent, diverse and friendly people!

We're located in beautiful, new buildings with Headquarters in Gwinnett County, GA just off I-85 and complete with an employee gym, bright, open work spaces and games in the break room. 

Compensation and Benefits: 

M3 offers a strong benefits package including choice of a 100% employer paid Medical family plan or two others with 75% employer paid medical, Dental and Vision for the employee and family plus Life, Disability, and Long Term Care insurance that the company provides free of charge; 401k with a 6% match; flex hours; blended office/home work options for most roles; three weeks paid time off to start; discretionary profit sharing; a great culture, competitive salary.  We are a certified Drug Free Workplace and Equal Opportunity Employer. 

Description Summary: The receptionist is the person who makes the first impression for our callers and visitors and is responsible for ensuring that the first impression is welcoming, friendly and professional.  This position provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for welcoming visitors, mail distribution, flow of correspondence, requisition of supplies as well as additional clerical duties.  

 Essential Duties:

The duties listed below are the essential functions of this position, and they may change as the needs of the company demand. All associates are expected to do what is necessary to get the work done and to cooperate fully with their supervisor’s requests for additional or altered duties. 

• Greets all visitors to the company and notifies M3 associate that the visitor is waiting. 
• Offer water to visitors, direct them to restrooms and generally ensure they feel welcome at our office.
• Monitor visitor registration via LobbyGuard and issue visitor passes as needed.
• Receives, sorts and forwards all incoming mail.
• Maintains and routes publications.
• Provides shipping labels for associates and coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).
• Responsible for ordering, receiving, stocking and distribution of office supplies.
• On site contact for assistance with printers, scanners, copiers, breakroom equipment, coffee machine, water dispensers, etc.
• Act as on-site liaison between company employees and property management when issues arise on site (lighting, janitorial, etc.).
• Assists with other related clerical duties such as photocopying, faxing, filing and collating, data entry, mailing etc. as needed.
• May pick up and/or order breakfast, lunch or meeting refreshments for training meetings, orientation or executive staff as requested.
• Assists with planning company events in conjunction with HR team, including Thanksgiving, Christmas and other company celebrations and community outreach, including setting dates, contracting with venues, menu, activities etc.
• Assist Executive Administrator as needed with meeting set up and clear up after executive meeting and other special meetings as needed.
• Assist other administrative staff as needed and priorities allow.
• Provide back-up administrative support to Executive Administrator.
• Assist with conference room calendars and company calendar.
• Run errands as needed for company matters.
• Other duties as assigned. 

Education/Training/Experience:

• High School Diploma (Associate’s Degree preferred) is required.
• 1-2 years of administrative experience, preferably using a multi-line phone system in a professional office environment.
• Prior experience working in the Hospitality industry is preferred.
• Proficient user of Microsoft Outlook, Internet.
• Must be friendly, flexible, confident and consistently demonstrate a helpful, positive attitude.
• Must present a professional appearance and use professional, well-spoken verbal communication skills in English.
• Excellent interpersonal skills with the ability to communicate professionally.
• Ethical, honest and trustworthy.
• Must be able to easily use and learn new computer programs as systems are upgraded and improved.
• Must have high attention to detail skills.
• Ability to move from task to task quickly and effectively, even with interruptions.
• This position requires regular attendance, punctuality and the ability to work during normal office hours.
• Must have knowledge of a variety of computer software applications in word processing, spreadsheets, and presentation software (MSWord, Excel, PowerPoint).

Physical Requirements:

• Ability to sit and/or stand for extended periods.
• Ability to perform work on a telephone and computer for extended periods.
• Ability to work in the office.
• Ability to attend work per assigned schedule and attend meetings with excellent attendance and punctuality.
• Ability to bend and lift up to 25 lbs.