Partner Account Manager, MSP - United States

All roles at JumpCloud are Remote unless otherwise specified in the Job Description.

About JumpCloud

JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by more than 200,000 organizations, including GoFundMe, Grab, ClassPass, Beyond Finance, and Foursquare. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.

Overview:

The Partner Account Manager is part of the MSP sales team and responsible for managing our MSP partners, building relationships with them, and ultimately increasing their JumpCloud revenue.

Reporting to the Director of MSP Sales, you will be the main point of contact for a list of both established and newly signed MSPs. You will work closely with cross functional teams such as Product and Technical Support to ensure partners are experiencing excellent product outcomes and able to grow with JumpCloud. 

The ideal candidate has account management experience, previously worked with MSPs, and understands the unique challenges and opportunities driving them to grow their businesses. 

Responsibilities:

• Expansion sales into existing accounts with strong forecast and funnel management process
• New partner onboarding and enablement 
• Deliver regular outbound campaigns on new product updates, partnering with marketing and product teams
• Conduct data driven conversations to cultivate new product pipeline and upsell opportunities 
• Perform ongoing business reviews to understand partners’ business and JumpCloud usage and work with them to consistently add JumpCloud accounts
• Network throughout your accounts to understand key stakeholders and add value 

We're looking for:

• 2+ years MSP sales experience with a focus on growing accounts
• Understanding of security, identity, and access management 
• Aptitude for learning technical content 
• Pipeline generation and closing sales experience with history of meeting or exceeding key performance metrics 
• Building strong relationships across partner organizations 
• BA / BS or equivalent education and relevant experience
• Ability to explore and make recommendations to partners based on customer needs strong initiative and creativity applied through technology
• Strong interpersonal skills, ability to convey and relate ideas to others
• Ability to excel in a team-oriented, collaborative, and fast-paced environment, vibrant and energetic attitude, willingness to perform and get things done.

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Where you’ll be working/Location:

JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.

Why JumpCloud?  

If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.

One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.

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