Partner Development Representative

What we do: AI Service Management (AISM)

There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations? Aisera helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With Aisera, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.

The Role

As Aisera’s Channel Partners Program continues to rapidly expand, we are seeking a Partner Development Representative (PDR) to recruit new partners to our channel ecosystem and support existing partners in improving certain aspects of their Aisera practice. At Aisera, a PDR will work closely with prospective partner companies, helping them understand the value of our solution. 

The perfect candidate is an intelligent team player with high energy and a strong character. This person has a knack for building relationships externally and internally and gets energy from learning about new opportunities. As part of the Aisera family, you’ll receive best-in-class development opportunities.

What You'll Do:

• The PDR plays a crucial role in building the next generation of Aisera’s channel partners.
• This role offers a one of a kind opportunity to join one of the leading AI/SaaS companies in the world and work alongside top Partnerships professionals in the industry.
• Work closely with the Channel teams in your designated region to understand partner recruitment and light activation needs
• Manage the channel partners recruitment process including identifying prospective partners, facilitating the recruitment activities, and building & nurturing the partners pipeline
• Support Channel Partner Managers by improving the channel partners’ ability to manage leads and expand high growth potential accounts
• Lead assigned projects intended to improve Aisera’s Channel Partners Program
• Consistently meet partner recruitment KPIs
• Become a trusted member of the Aisera sales team
• Consistently partner with the marketing team to properly follow up on all partner leads from marketing events
• Receive ongoing mentorship and training from world-class sales experts 
• Consume all internal training to maintain strong product knowledge, high-level subject matter expertise, and key differentiators over competitors
• Build strong relationships with partner prospects and drive new partner meetings within your territory
• Collaborate with your Aisera sales team to achieve successful partner outcomes

What You'll Need:

• 2+ years in an SDR/BDR position 
• 1+ years working with partners and/or focused on partner recruitment
• Good understanding of technology & software 
• Experience working with SaaS
• Thorough knowledge & proven track record in sales processes/methodologies, reach out best practices (outbound), converting leads to calls, and conducting high quality qualification calls 
• Experience cold calling in a high-tech environment, preferred
• Effective combination of both selling skills and technical acumen
• Salesforce or CRM experience preferred
• Resilience to thrive in a start-up environment
• Excellent verbal, written, and analytical communication skills
• Ability to manage multiple programs and initiatives simultaneously with an attention to detail

Aisera Benefits

• Medical, dental, and vision benefits
• Holidays and flexible PTO
• Paid family leave
• 401(k) plan
• Stock Options
• Employment Assistance Program