Partner Launch Manager

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary:

At this time, the team is seeking a Partner Launch Manager (PLM) to drive the operational implementation of PayPal's most strategic partnerships and programs. PayPal is focused on developing its position in growing markets and is investing heavily to develop capabilities to position PayPal as the premier platform for partners. This is a multi-dimensional strategy to accelerate complex deals being developed from the ground up to meet partners' current and future needs. By leveraging the unique assets of PayPal Inc, including our branded wallets (PayPal, Venmo, PayPal Credit), Braintree, Hyperwallet, and our core payments platform, you will be leading the distribution of our capabilities into new payment contexts, securing new revenue growth for PayPal Inc.

Job Description:

This exciting role presents an opportunity to work in a dynamic and challenging environment focused on driving operational and commercial outcomes within PayPal. You will have the support you need to be successful, with available resources in Sales, Professional Services, Technical Account Management, and Product and Engineering that will drive solutions for your Partners.

The role is diverse, with duties ranging from driving internal and external business efficiencies, supporting partner launch strategies, delivering against key business objectives, and managing go-to-market activities to drive adoption.

The role will have the following responsibility:

• Support and execute the distribution of PayPal services through large-scale Partners, who provide access to large networks of global clients.
• Develop and manage business development initiatives within Partner's business to secure greater transaction volume, expand new product lines, and overall growth from the Partner relationship.
• Support project management of strategic expansion initiatives.
• Develop formal documentation that outlines business continuity planning, standard operating procedures, and post servicing guides.
• Build relationships with Partners' senior management to drive trust, confidence, loyalty, awareness, and mutual benefit.
• Be seen as a payments and technology subject matter expert that the partners rely on for product, payment, industry trends, and best practices.
• Understands Partners' business: how they monetize, their growth strategy, their strategic initiatives, and optimally position PayPal as the partner of choice that can support their business objectives.
• Drive usage and habituation of PayPal, Venmo, PayPal Credit as preferred payment options with the Partners' platform and clients
• Understand Partners' product pain points, needs, and wish list; understand priorities and urgency; communicate this knowledge to PayPal Product to define ongoing development of PayPal Platform.
• Provide product guidance and recommendations to new Partners to assist with their product strategy and position PayPal technology and solutions as the path to growth to deepen our relationship and position with Partner.
• Facilitate meetings with PayPal functional groups (Product, Engineering, Risk, Ops, Compliance, etc.) to execute and deliver the business plan.
• Facilitate meetings with PayPal senior management and functional groups when appropriate.
• Work with Partner Sales and supporting teams on partner activation and engagement programs and collateral development to drive business outcomes.
• Successful candidates will demonstrate a willingness to take charge and work effectively to deliver results, despite internal or external obstacles to:
• Drive partner growth, focusing on driving significant, strategic, complex business relationships that secure the long-term growth and business objectives of PayPal Inc.
• Complete regular call reports to update management and internal counterparts on account activity.
• Find operational and process improvements to create value on behalf of PayPal and ensure long-term partner success.

Personal Qualities, Knowledge, Experience, and Skills Required:

• Preferred Bachelor's Degree in Business, Commerce, MIS, or related field.
• 5+ years experience in Account Management, Business Development, and operations, ideally in FinTech working in dynamic, fast-paced & results orientated organizations.
• Knowledge of payment processing, credit card merchant accounts, and the needs of channel partnerships and technology platforms.
• The ideal candidate will understand how payments strategically impact various segments and regions.
• Exceptional consultative and operational skills with a passion & hunger for PayPal and success.
• Results-oriented, self-motivated & a "hands-on" person with proven ability to meet objectives & targets.
• Think creatively, strategically, and communicate effectively.
• Proven success record in business development and operational management.
• Excellent communication, interpersonal, organizational, negotiation, and presentation skills are required.
• Ability to work in a flexible environment and is open to change.
• Self-managing - although the role will see the person interacting on many levels and across several disciplines, this person must manage themselves and be proactive.
• Strong PC skills - especially PowerPoint and Excel.
• Demonstrates core PayPal values (Innovation, Collaboration, Wellness, and Inclusion).

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you. That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com

Who We Are:

Click Here to learn more about our culture and community.

PayPal has remained at the forefront of the digital payment revolution for more than 20 years. By leveraging technology to make financial services and commerce more convenient, affordable, and secure, the PayPal platform is empowering more than 400 million consumers and merchants in more than 200 markets to join and thrive in the global economy. For more information, visit paypal.com.

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected].

As part of PayPal's commitment to employees' health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.