Partner Program Office Admin Intern

This position is a hybrid role open to candidates in the greater Tampa Bay area. This position will require the intern to work in our Clearwater, FL office 2-3 days a week.

Dates of Program: May 22 - August 11, 2023 (12 weeks)

Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few months. We strive to create a diverse group of interns as we feel that it improves the overall internship experience.

Attention: This is a paid internship. Please note that for internship positions with the in-office or hybrid option, the intern would be responsible for relocation (if needed) and lodging for the duration of the internship. Some internship positions are hybrid/in-office and some are fully virtual. Positions that say "Remote" in the title are fully remote, and positions without "Remote" in the title are hybrid and the intern will be expected to be in the Clearwater office 2-3 days a week.

Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development training to help transition into the workplace. Interns will also engage in team-building activities and awesome socials specifically designed for the interns. Because we offer both hybrid and remote internships, we will offer a variety of virtual activities, in addition to in-person activities for those interns located in the Tampa Bay area. For more information on the internship program, visit www.knowbe4.com/careers/internships.

As a Partner Program Office Admin Intern at KnowBe4, you will see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and partner program strategies. The internship program will give aspiring business professionals exposure to real strategies and techniques applied in a working channel sales organization. The individual selected will be exposed to how partners are engaged and enabled, how we do business through partners, and the program guidelines adhered to.

Key Responsibilities:

• Support the channel sales team in the day to day sales activities by performing set administrative tasks that will free up time for our Channel team and allow them to remain focused on their Partners and maximizing their effective selling time
• Conduct a thorough review of partner deal registrations submitted to validate and move through the approval process
• Manage deal registration status reports to keep pending deal registrations moving forward
• Analyze trends in deal registration to identify uptrends, downtrends and stagnation
• Assist with the channel sales inbox to route purchase orders to the relevant channel sales team
• Assist the Channel Account Management team in creating opportunities and quoting
• Keep Salesforce up to date with correct information
• Collaborate interdepartmentally to provide efficient solutions
• Schedule meetings as needed
• Participate in Partner Program Office strategies to assist the company in optimizing information related to the industry and partner needs
• Shadow KnowBe4 Partner Program team members from varying levels of tenure
• Work with cross-functional teams to understand the KnowBe4 business model better

Learning Objectives:

• Learn how we leverage with channel partners to grow KnowBe4 business
• Gain an understanding of the Partner Program Office business and strategy
• Understand the deal registration lifecycle and when to approve
• Translate classroom experience into practical application during the internship

Internship Opportunities/Experiences:

• Attend all scheduled professional development events for the intern program
• On the job training to learn the best business practices related to prospecting and sales
• Time with inspiring sales leaders who are committed to providing on-going training & mentoring

Training:

• One month of sales training at the beginning of the internship

Minimum Qualifications:

• Strong verbal and written communication skills
• Strong critical thinking skills
• Extremely detail-oriented and data-driven
• Excellent time management and organization skills
• Excellent computer skills

Education:

• Bachelor’s Degree a plus, but not required
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
  
• Familiarity with Channel a plus
  
• Experience with Gmail and Google Docs
  
• Experience with MS Office