Partner Relations Director

Summary

The role of an Eversight Partner Relations Director is critical to changing the lives of people worldwide through the gift of sight. Team members in this role must demonstrate the desire and ability to learn the ins and outs of the field of eye banking and provide Eversight's unmatched level of service as a trusted partner to corneal surgeons and their staff. An appreciation of the medical field and ophthalmology, keen business acumen-particularly pertaining to the current healthcare landscape-and the desire to do good through Eversight's mission-driven work will serve team members in this role well.

Fair Labor Standards Act Status: Exempt

Essential Job Functions

• Develops and maintains positive relationships and partnerships with professional constituents and organizations including surgeons, researchers, and surgical centers.
• Manage assigned revenue and expense budget.
• Provide education and technical training on new products, service lines to new and existing surgeons.
• Coordinate with the Research and Development teams to become proficient on all new products and services that will be rolled out to physicians.
• Evaluates opportunities and successfully implements strategies to increase market share in assigned service area or business development assignment.
• Evaluates market data to drive performance and help Eversight in new services and product decision-making.
• Educates professional constituents on best practices and principles related to eye donation and transplantation.
• Collaborates and shares market intelligence with operations, marketing and R&D leaders to drive service line development that ensures competitive advantage.
• Collaborates with Eversight's Marketing Communications Department to develop content and materials to educate professional constituents and promote Eversight services.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional organizations, etc.
• Participates in the planning and implementation of special events designed to build relationships and drive business development.
• May supervise and oversee daily activities of other team members.
• Demonstrates a commitment to the Mission and Values of Eversight.
• Other Duties: New tasks, duties and responsibilities may be added at any time, with or without notice to the employee. This job description is not intended to cover or describe all of the tasks, duties and responsibilities the employee may be required to or asked to perform.

Qualifications

Education: Undergraduate studies in related field preferred.

Experience: 5-7 years of related experience. Leadership and healthcare experience preferred. Experience with high-level customer contacts preferred. One or more years of experience and comfort with interacting with surgeons and staff in and out of the operating room.

Skills: Ability to develop strong client relationships and build valued and trusted partnerships with professional constituents. Ability to manage multiple tasks simultaneously and independently define priorities based on organizational goals and objectives. Excellent oral and written communication skills. The ability to interact effectively with people within and outside of the organization. Ability to analyze data to determine actions and achieve expected outcomes. Good problem-solving skills.

Knowledge: After hire, successful completion of Partner Relations Surgical Certified Training.

Valid driver's license required with ability to travel globally if necessary.

Work Environment & Physical Demands

Work is performed in a normal office environment with frequent short and long-distance travel. While performing the duties of this job, the employee may be required to sit for long periods of time. Will occasionally be required to lift objects up to 50 pounds. Routine use of computer, cell phone and fax. Limited noise, room temperature fluctuation and dust are possible. Use of personal vehicle is required when traveling within the service area.

The work environment and physical demands characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Organizational Relationship

Position reports to Director or Vice President