Partner Sales Specialist

Diligent · Baton Rouge, LA

Company

Diligent

Location

Baton Rouge, LA

Type

Full Time

Job Description

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:  

Our Partnership team is responsible for managing and overseeing all Diligent Partnership program globally. Our team is based in London, Spain, Japan, Singapore, Vancouver and Brazil. 

The PSS (Partners Sales Specialist) will handle a portfolio of Partners based in the APAC region. Our Partners in this region hold a substantial book of business of renewals, upsell and New ARR for Diligent. The PSS will report to the Partners Sales Team Manager. 

Key Responsibilities  

  • You will manage multiple aspects of the relationship with your partners and you will help coordinate all activities across Diligent as they relate to these partners. You will also work with different teams on both sides of the relationship to ensure they are delivering upon their commitments for the business 
  • Build a strong and close relationship with your partners to promote their success 
  • Work closely with sales operations and other internal stakeholders and build good rapport with the internal and external teams 
  • Ensure that partners are always updated with any changes we have, and which will affect them. Whether it is processes related, pricing, products, etc. 
  • Be attentive to details to minimize the margin of error and always check with your line manager when in doubt 
  • Report all points to your line manager in timely manners 

Required Experience/Skills  

  • You have a minimum of 2 years’ experience in a similar role 
  • Excellent written, verbal, and listening skills that strengthen relationships with a portfolio of partners and internal stakeholders 
  • Experienced in managing channel partners across various regions 
  • Exceptional handling of complex/technical issues and you must demonstrate strong problem-solving skills with matriculate focus on details 
  • Emails and phone calls management: respond in timely manner to all incoming inquiries via email or phone 



What Diligent Offers You 

  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 


We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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Date Posted

08/25/2024

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