Partner Solutions Architect

See yourself at Twilio

Join the team as Twilio’s next Partner Solutions Architect.

About the job

This position is needed to act as a lead technical strategic advisor for our most strategic partners in the APJ region ensuring they have the technical vision and enablement to build world-class solutions on the platform.

Join our Partners team as a Principal technical influencer guiding strategic System Integrators and Technology Partners across APJ. You will design sophisticated multi-platform solutions that integrate with complex technology stacks. By driving technical enablement you ensure partners deliver customer outcomes independently. In this role you will maintain alignment with internal GTM teams to drive regional success and serve as a Subject Matter Expert to help shape our global partner strategy and product roadmap.

Responsibilities

In this role you’ll:

• Drive technical enablement and readiness across strategic partners to ensure long-term architectural self-sufficiency.

• Partner with regional GTM teams to embed partner implementation strategies into early-stage planning and business alignment.

• Architect scalable secure solutions that integrate products into complex enterprise technology stacks.

• Act as a technical bridge between the partner community and Product teams to influence global roadmaps.

• Create reusable solution assets and technical documentation that help partners scale adoption.

Qualifications

Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years of experience in technical pre-sales consulting or partner-facing architectural roles.

• Demonstrated experience in System Integrator (SI) or Technology Partner ecosystems focused on building technical practices.

• Technical fluency in API-first architectures and the ability to build functional prototypes to demonstrate integration concepts.

• Outstanding communication skills with the ability to convey complex technical topics to both executive and developer audiences.

Desired:

• Subject Matter Expertise in AI-powered customer engagement (Agentic workflows RAG LLMs) CCaaS or Telecom (SIP WebRTC).

• Proficiency in multiple languages applicable to the APJ region.

• Experience as a strategic influencer providing insights to internal product teams to shape global roadmaps.

Location

This role will be remote and based in Singapore.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.