Partner Success Manager

What's Clyde -

Clyde is an ecommerce technology company that’s changing the product protection landscape to give merchants a better way to offer customers peace of mind, drive high-margin revenue, and grow customer lifetime value. Our Ownership Enrichment Platform unites product protection, registration, and issue resolution in a single dashboard so brands can create beautiful, profitable ownership experiences for customers. We’re passionate about reimagining this space and can’t wait to dream up new ideas with you!

The Partner team at Clyde is dedicated to a culture centered around the education and enablement of our partners. We are product-obsessed and seeking a charismatic individual that is equally passionate about Clyde’s mission and product, excited and eager to evangelize both across the ecommerce ecosystem.

As a Partner Success Manager at Clyde, you will be responsible for managing a portfolio of partnerships with a goal of generating new business opportunities through our partner network. You will be deepening relationships with a book of existing accounts and forging new relationships with partners across the ecommerce landscape.

Requirements

• Drive top of funnel activity through warm introductions, joint marketing, and events
• Expand partnerships with a portfolio of agency and technology partners
• Lead regular education and training sessions with partners (virtual and in-person)
• Identify new business opportunities across our partner ecosystem through account mapping and planning sessions with partners and Clyde’s commercial teams
• Evangelize our partners with Clyde’s internal teams in an effort to drive referrals back to our partners and identify opportunities for wider collaborations

• Knowledge or experience with ecommerce concepts and technologies – bonus points for knowledge of the warranty space
• Excellent communication and presentation skills
• Experience in a high-growth SaaS company
• Travel for conferences, partner on-sites, and events, up to 25%

Minimum Qualifications:

• Bachelor’s degree
• 5+ years of work experience, including 3+ years of experience in business development, sales, or account management role
• While prior experience in a partnerships role is not required, proven experience in achieving revenue targets is a must

Benefits

Who are we?

Clyde is a distributed community of innovators, risk-takers, and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger, smarter, and more successful. We seek applicants who bring a variety of experiences, perspectives, and backgrounds, and together create wonderful product experiences that help brands sweep customers off their feet. Clyde provides equal employment opportunities to all employees and applicants without regard to any characteristic protected by applicable law - we do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring, we look forward to learning from each other. We will ensure individuals with disabilities are provided reasonable accommodation to participate in any part of the employment process. Please contact us at [email protected], and let us know the nature of your request along with your contact information, which we will respond to in a timely manner.If you’re looking for an opportunity to put your heart into your work at a company that values growth, learning, wellness, and success – we’d love to meet you!

Why should you join us?

Clyde is building an incredibly thoughtful suite of products with enormous potential. We are a highly resourceful, motivated, and collaborative team, and we value diversity of all kinds. We hold ourselves to the highest standards. Clyde does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

All members of our team will have ample opportunities for professional growth, plus, we offer competitive salaries and equity packages, health insurance, unlimited time off with a mandatory 10 days and a creative culture. We are building a really exciting company and can’t wait for you to join us.

COVID-19 Vaccination Policy: Please note that, at this time, to be in-person at a Clyde office or Clyde-sponsored event, you must be fully vaccinated against COVID-19. If you believe that a legal exception may apply to you, please still apply for any role(s) you are interested in and, if you are hired, you will receive instructions on how to request a reasonable accommodation after your start date.