Partnership Manager

What you'll do:

• Develop & manage Zowie’s first versatile partnership strategy (agency & technology). You’ll be the next builder on board, aligning whatever steps you take with the company’s goals and agreeing on the plan & strategy working directly with the Founders.
• Research, identify, & evaluate potential partner companies. You’ll estimate the benefits these relationships might bring.
• Grow as a real expert in the ecommerce and CS/CX space. You’ll understand the industry’s pain points and thoroughly know how Zowie can continue solving them.
• Establish strong relationships with our partners and work together on business initiatives. Working on projects as diverse as product integrations and marketing initiatives, you’ll excel in bringing value to customers.
• Use your experience to lead contract negotiations. You’ll monitor and analyze partnership performance metrics and make thoughtful decisions based on ROI.
• Proactively work together with our Sales, Marketing, and Product Engineering Teams. You’ll ensure partnership initiatives are successfully executed.
• Act as Zowie’s representative at global events, forums, and visits with partners and customers. You’ll strengthen relationships and promote our brand when forging new partnerships.

Ideally, you’ll bring with you:

• A track record of developing & successfully implementing agency and/or technology partnerships for a growing SaaS product
• Ecommerce market knowledge resulting in a professional network of strong industry relationships 
• Exceptional communication & interpersonal skills with the ability to foster deep relationships with diverse stakeholders
• A builder’s mentality combined with scrappiness & agility 
• A results-oriented mindset with a focus on exceeding partnership-related goals & creating excellent solutions 

It’ll be awesome if you have:

• Past experience in sales, customer success, or consulting
• Familiarity with customer service automation tools 
• Experience in establishing and managing partnerships on a global scale, taking different cultures and markets into consideration