Partnership Success Specialist (marketing support role)

Career Stage: Specialist

Organizational Summary

Upstream USA is a fast-growing, national nonprofit working to expand opportunity by reducing unplanned pregnancy across the U.S. Upstream partners with states to provide training and technical assistance to health centers, increasing equitable access to the full range of contraceptive options. Our transformative approach empowers patients to decide when and if they want to become pregnant, a critical step towards improving outcomes for parents and children.

Upstream is growing rapidly and is on track to achieve nationwide impact. After launching our program in Delaware in 2014, we have partnered with health centers in Washington state, Massachusetts, North Carolina, Rhode Island, Texas, Mississippi and Missouri. By 2023, Upstream will have partnered with health centers that serve over one million women of reproductive age annually across these states and more.

Upstream is funded primarily through philanthropic individuals and foundations, and does not accept funding from pharmaceutical companies. Upstream’s budget has grown from $1.7 million just four years ago to approximately $42 million in 2022. Upstream’s work has also garnered attention from many leading publications including The New York Times, Washington Post, The Atlantic, CNN, Vox, Forbes, and Marie Claire.

Position Summary 

The Partnership Success Specialist will provide project management and communications support as a critical team member of the Partnership Success team. The Partnership Success Specialist will be service-oriented and capable of working cross-functionally to plan, develop, iterate, and launch marketing content and resources that Upstream’s Partnership and Community Engagement and Expansion teams will utilize in their efforts to recruit new health center partners and meet Upstream’s ambitious growth targets. This role will report to the Director of Partnership Success.

Essential Duties and Responsibilities

• Develop strong first drafts of marketing content and tools (e.g., pitch decks, e-newsletters, talking points, webinar scripts, conference handouts), as instructed by (and with guidance from) Managers of Partnership Success and Director of Partnership Success.
• Support external communications planning and operations, including developing an annual communications calendar, sending tailored marketing content to key audiences (e.g., newsletters), and supporting logistics for external-facing events (e.g., webinars, conferences).
• Lead project management for the Partnership Success team, including managing incoming requests for marketing content/tools, capturing feedback from cross-functional teams, creating meeting agendas, and monitoring deadlines.
• Monitor and continually improve internal systems (e.g. Salesforce) to help capture partnership development activity across the organization.
• Manage and organize Partnership Success’ intranet – ensuring resources and messages are up to date and easy to access.
• Ad hoc projects and support across Partnership Success and broader Growth function as necessary. 

Required, Experience, Knowledge, Skills and Ability 

• Minimum of 4 years of professional experience, preferably in marketing, communications or sales/partnerships.
• Strong project management ability with experience managing up and managing multi-faceted project plans to completion.
• Very effective and clear writer with ability to capture first drafts of content and copy-edit
• Possesses excellent interpersonal skills. Builds and maintains positive, productive relationships with colleagues. Customer service oriented (internal colleagues as their customers).
• Demonstrated ability to operate with a high-degree of self-motivation, focus on goals, and commitment to high-quality work
• Commitment to Upstream’s mission and to mission driven work
• Proficiency with Google and Microsoft Suites.
• Sense of humor
• Able to attend work related in-person meetings and functions as needed (Upstream employees are required to be fully vaccinated to attend in-person work-related activities. Reasonable Accommodations will be made for individuals with a sincerely held religious belief or disability who are not vaccinated)
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability (Not required to apply)

• Basic graphic design experience via Adobe suite.
• Experience working in Salesforce or similar CRM tool.
• Experience working in the healthcare field and/or with social impact organizations.

Travel Requirements

This role will require up to 5% of business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend two annual organizational retreats and two annual team/department meetings per year. 

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development and a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week.  

Hiring  Range

The hiring range for this role is $63, 689.07 to $90,090.00  Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, specific candidate geographic location, internal pay equity considerations and will be made within the parameters of Upstream USA's compensation framework and philosophy.

Upstream Careers

At Upstream, we embrace diversity. We nurture it and we thrive on it because it benefits our organization, our partners, and our community. Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.  Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Learn more  about working at Upstream, our values, and our commitment to Equity, Diversity and Inclusion. Upstream USA participates in E-Verify.

Upstream Headquarters:

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.