Partnerships Associate

About the role

What we're doing is super complex, both in terms of business context and the tech required. It requires understanding the intricacies of health insurance rules, archaic healthcare systems, and what makes experiences effective for patients, providers, and pharmacies. In this role on our team, you'll become deeply familiar with all of the above, as well as directly support our partners.

This is the kind of role which involves constantly learning new things. Your work will directly support providers in using Tandem for their patients, across both large organizations and private practices. In addition, you will help us define our onboarding processes and inform our product design. You'll build an appreciation for all the different challenges an early-stage company faces, as well as become super well-versed in US healthcare.

We know that the products and services we build and the reach they have, and therefore our chance of making a difference, will be better when we have more diverse perspectives. This is especially important in healthcare, where the problems affect everyone differently and disproportionately impact people in underserved communities. We're excited to work with people from underrepresented backgrounds, and we encourage people from all backgrounds to apply.

If you join, you will:

• Become an expert in the world of medication access, ranging from how every relevant type of health insurance process works to how GoodRx coupons work under the hood
• Directly build and manage relationships with provider partners, including:
  • Onboarding providers and their teams to use tandem for their patients
  • Helping large provider groups roll tandem out across their offices smoothly
  • Digging into our data to understand and monitor partnership performance
• Collaborate with the rest of our team to prioritize product development as we balance supporting providers with building a long-term profitable business

We'll be most excited if you:

• Have full-time experience in a client-facing role that requires managing high-priority relationships
• Have experience in a role that requires analytical problem solving, operational rigor, and outcome ownership, either full-time or through formal internships
• Know how to deal with ambiguous problems
• Know how to work with complex data
• Are pragmatic and can see the bigger picture
• Are high output and bias towards action
• Are excited to be a part of our mission! We're deeply invested in what we're working towards, and we want you to be, too.

P.S. This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!