Passion Resources Operations Manager

Operations Manager

Passion Resources

OBJECTIVE

The aim of Passion Resources is to respond to God’s leadership, touching the lives of people while believing that if He is truly at work in our midst, resources will follow. The Operations Manager will help lead both the day-to-day operations and the future strategy of Passion Resources primarily through e-commerce platforms (including bulk sales for churches, ministries, and resellers), and retail. This role will strategically support the growth of the overall Passion brand and strategy as we export what’s happening within our Passion family to our tribe, Atlanta, Washington D.C. and the world.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Design, implement, and enforce systems for managing right-sized inventory and exceptional fulfillment across all e-commerce platforms and Passion related retail locations
• Protect the financial health and stewardship of Passion Resources by owning responsibility for the department P&L: including revenue projections, expense management, promotion and pricing strategies that support financial goals, as well as collaborating with accounting as needed for timely, accurate insight into financial performance
• Set and own benchmarks for growth by leveraging reporting and analytics to make data-driven decisions on product development, inventory management, customer acquisition, and conversion
• Work in conjunction with the Passion Marketing Team to execute and evaluate digital marketing campaigns
• Collaborate with other Passion team members on new product development by providing subject matter expertise on inventory, COGS, and historical sales, etc
• Serve as a Resource Team Lead for Passion Events

This job description in no way states or implies that the ESSENTIAL DUTIES AND RESPONSIBILITIES are the only responsibilities of this position. The employee is required to follow any other reasonable instruction and perform any other reasonable duties at the request of the supervisor or other senior management personnel.

WORK SCHEDULE

Monday – Friday 9a – 5p; in office in Atlanta, GA

SUPERVISORY RESPONSIBILITIES

Resources Team (Contractors and Part Time, as needed)

REPORTS TO

Director of Brand Strategy and Expansion

AN IDEAL INDIVIDUAL

• Has a dynamic blend of business acumen and operational experience, specifically geared toward e-commerce
• Experience with Google Analytics, SEO, Shopify, 3PL companies, and HubSpot
• Has 5+ years experience running an e-commerce website preferred
• Experience in marketing communications, consulting, advertising, and strategy desired.
• Has strong written and oral communication skills, attention to detail, and experience leading a team
• Has a degree in Business/Marketing or a similar field

EXPECTATIONS

• Loves Jesus, the people of Passion City Church, the city of Atlanta and the world
• Actively participates in the life of Passion City Church
• Willingness to adapt and be flexible, while working above and beyond expectations
• Acts as an advocate of the culture and vision of Passion
• Low drama, high-momentum, high-capacity, positivity, over-comer, dreamer, creative-can-do-whatever-it-takes attitude
• High level of initiative and ability to take a proactive approach to work, performs job duties on time with excellence