Patching Administrator

Leslie's Overview:

Leslie's Pool Supplies is the "World's Largest Retailer of Swimming Pool Supplies." With over 900 retail stores in 36 states plus Commercial, Service, E-Commerce, and Distribution divisions, there are many career opportunities here at Leslie's. With over 57 years of providing best in class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our Team Members feel valued and are enthusiastic about the contributions they make to the success of Leslie's

Our number one priority is the health and safety of our associates and their families, our partners, our communities and our customers. Proof of COVID-19 vaccination is required for employment. If you are unable to be vaccinated for medical reasons or sincerely-held religious beliefs, we will consider requests for reasonable accommodation consistent with our policy, and where we are able to provide such accommodations without undue hardship to the company pursuant to applicable law.

Mission/Job Scope:

Responsible for implementing patching standards and processes to maintain system security and health across a large enterprise environment consisting of multiple architectures (i.e., Windows, Linux, Cloud, Cisco). Oversee, track, test and schedule system patching across the enterprise. Interface with the Infrastructure, Security, Desktop, and ITSM teams to coordinate system and application patch deployments. Attend high severity patch maintenance windows and assist in documenting completion of the change. Maintain WSUS and server patching tools to ensure appropriate patches are being deployed timely and promptly rectify any issues. Oversee monthly scheduled maintenance tasks.

Outcomes:

Maintain a service level of at least 99.9% for production systems through patch management standards.

Apply patches timely within established patching standards.

Develop automation scripts to streamline manual patch operations and improve mean time to deliver and first-time right metrics.

Support company and IT initiatives as defined by the IT Strategic Plan.

Continue to develop relevant job skills by participating in user groups and by identifying and attending relevant training sessions.

Essential Competencies:

Good With People

Proactive

Analytical

Organized

Effective Communicator

Calm Under Pressure

Flexible

Strong Work Ethic

Great Customer Service Skills

Qualifications:

5+ years working with Microsoft server technologies.

3+ years working with Linux server technologies.

5+ years networking knowledge working with managed switches, firewalls, and routers. Cisco experience preferred.

5+ years of PC operating system experience.

3+ years working with Azure cloud environments.

3+ years working with Microsoft WSUS.

Familiarity with Ivanti Endpoint Management (LANDesk) and Server Patching (Shavlik) tools a plus.

Must be able to respond to and address after-hours issues and alerts when they arise.

Ability to communicate technical issues and translate into non-technical business reviews.

We offer our team competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.

Leslie's is committed to infusing diversity into the workplace and providing opportunity to our military veterans and their families. Having a diverse and experienced team fuels innovation and creativity. We promote an expansive environment that supports differing perspectives, thoughts, ideas, cultures, and ways of life. Leslie's is an equal opportunity employer.