Patient Access Scheduler

About Our Company: 

At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient care. We work diligently to ensure that our clients receive their revenue on time, every time. Our clientele includes physician groups, hospitals, pharmacies, and dental groups. 

We are in search of experienced associates and partners who exude confidence and possess expertise in areas aligned with our clients' requirements. We value individuals who are passionate about assisting others, adept at finding solutions to challenges, and committed to improving patient care while maximizing revenue. Inclusivity and diversity are at the core of our values, fostering a workplace where employees feel a sense of belonging, their contributions are valued, and diverse perspectives are celebrated. We believe in the power of human connection, with inclusion as the heart of our mission. 

Location: Remote position with expected work hours from 8am to 5pm Mon-Fri.

Summary Description: 

The Patient Access Scheduler supports the Patient Access - Onshore department in various functions, including scheduling patient appointments and managing schedules for healthcare providers and facilities. This role is critical in ensuring efficient patient access to healthcare services and supporting overall patient satisfaction. This role involves coordinating with providers/facility schedules, determining patient portion estimates, and maintaining accurate scheduling records.

Daily Responsibilities: 

• Schedule patient appointments and procedures accurately
• Collect necessary patient demographic and insurance information
• Obtain referrals, authorizations, pre-certification information
• Verify patient eligibility and benefits have been verified
• Maintain organized patient scheduling records
• Assist in other duties as assigned

Skills and Education: 

• High School Diploma or GED required 
• A bachelor's or associate's degree in Healthcare Administration or a related field is preferred
• Knowledge of Medical Terminology and ability to interpret clinical documentation 
• Computer literacy and proficiency in using Microsoft Office 
• Ability to handle high call volume 
• Excellent interpersonal and communication skills both written and orally. 
• At least 2 years of experience in data entry or patient access roles 
• Experience in scheduling patient appointments and procedures
• Ability to collect patient information and verify insurance coverage and necessary authorizations have been obtained

Company Benefits and Perks: 

Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization. 

• Access to a 401(k) Retirement Savings Plan. 
• Comprehensive Medical, Dental, and Vision Coverage. 
• Paid Time Off. 
• Paid Holidays. 
• Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services. 

If you are a dedicated and experienced Medical Scheduler ready to contribute to our mission and be part of our diverse and inclusive community, we invite you to apply and join our team at Infinx.