Payment Support Specialist

Here, at Neo Group, we are looking for a Payment Support Specialist who will help our large support team to work with requests related to payment systems.

Responsibilities:

• monitoring the operation of payment systems;
• support for an information dashboard about payment methods for each geolocation (deposits, payments);
• analysis of logs;
• automation of processes;
• enable/disable geo methods in case of problems.

• higher education is required (preferably financial/economic);
• understanding of the work of payment systems;
• communication skills;
• English from A2 level.

Work conditions:

• an interesting product;
• shift work schedule: from 8:00-16:00; 16:00-24:00; after the probation period, it may be 24:00-08:00 (shifts may fall on Saturday, Sunday, holidays);
• decent wages;
• office in Minsk, 117A Nezavisimosti Ave.
• 2 stages of the interview (online and in the office).

• Opportunity to work from our cosy office space in Minsk, Belarus.
• 5 days working week (40 hours).
• 25 calendar days of paid vacation.
• 3 days of paid sick leave per year.
• Medical insurance after probation period.
• Sports compensation.