Payment Systems Risk Analyst, Treasury Services Department, South Bend, IN

POSITION SUMMARYResponsible for Payment System Risk analysis as it relates to customer compliance, audits, and education, fraud situations, as well as, keeping all internal Treasury Services personnel informed and educated.

ESSENTIAL REQUIREMENTS

• Reviews internal department policies/procedures to ensure compliance with payment system rules and regulations.
• Analyzes customer risks as pertains to various payment systems.
• Performs audits of customers at their location using various product lines (i.e., Remote Deposit, Merchant Card, and ACH origination).
• Develops and presents internal training programs to ensure all internal Treasury Services personnel are educated.
• Develops and oversees customer training programs for various payment systems.
• Tracks and monitors fraud cases as they occur.
• Reviews reports of customer activity to ensure proper monitoring of various customer activities.
• Stays informed of payment system risks as the industry and its products change.
• Oversees the PCI Self-Assessment Questionnaire program.
• Responsible for the completion of all compliance training related to the position.
• Understands all applicable laws and regulations that apply to the position and complies with the requirements.

NON-ESSENTIAL FUNCTIONSPerforms all other duties as assigned.

EXPERIENCE/SKILLS

• Minimum of two (2) years payment system (ACH, Merchant Card, or Remote Deposit) experience preferred.
• Three (3) to five (5) years banking experience required.
• Experience selling or supporting Treasury Services products/services or in compliance/risk role preferred.
• High comfort level with technology such as PCs and software/web-based products.
• High proficiency in Microsoft Word and Excel essential.
• High degree of self motivation and ability to work autonomously.
• Strong client relationship management and customer service.
• Excellent written and verbal communication skills and ability to interact well with internal and external clients.

EDUCATION

• Bachelor's Degree preferred.
• Accredited ACH Professional (AAP) preferred or working towards certification.

TRAVEL REQUIREMENTSAbility to travel to all locations as well as ability to travel overnight, as needed for customer audits, seminars, etc.

PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals to perform the essential functions.

While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

EQUIPMENTMS Office, PC, fax, phone and standard office equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)