Payments and Fraud Analyst
Job Description
Caesars Sportsbook, the leading sports betting company in the country, is seeking a Digital Payments and Fraud Analyst to add to our ever-growing team. As the Payments and Fraud Analyst, you will have superior communication skills as well as top-notch investigation experience as it pertains to Payments and Fraud. You'll interact actively with a variety of departments and will work closely with other areas of the business, including Operations, Compliance, and Customer Service teams. You will be diligent and a quick thinker.
Did you know...
- 1 out of every 4 sports bets made in the US today are placed with William Hill
- William Hill has been in business for over 85 years and is now in every state that
allows legal sports betting in the US - William Hill is an official partner of the NBA and the Washington Wizards; the
NHL and the New Jersey Devils, Washington Capitals and the Vegas Golden
Knights; Monumental Sports & Entertainment and the Washington Mystics.
What You Will Be Doing:
- Conduct daily review of Payments Reporting by reviewing patron accounts looking for Suspicious activity and payment optimization trends
- Review and Release withdrawals for customers in the given SLA period
- Conduct Chargeback and Payment fraud investigation and report them to the appropriate party
- Report Technical errors and be the main point of contact for customer service inquiries regarding Payments
- Promote a positive image for William Hill within the industry and community
- Make suggestions and follow through on carrying them out until execution
What You Will Need:
- 1+ years of experience in payments/fraud in an e-commerce environment. Experience in digital gaming or gambling an advantage
- Strong data analysis skills and Excel experience at a high level required
- Ability to problem solve and implement solutions quickly, often coordinating multiple teams
- Excellent communication, organizational, operational, teamwork, and interpersonal skills
- Previous experience of working in a highly regulated industry
- Understanding of a Card Not present environment
- Ability to work one weekend day (i.e. Sunday through Thursday work week)
- Strong investigative skills
About Us
Behold! Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.
At Caesars Sportsbook, we believe all our Team Members should be treated like Caesars. It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.
As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.
Interested in joining the team? Check out our job postings and see what we have to offer, people. And remember-We Are All Caesars!
Date Posted
10/06/2022
Views
5
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