Payments Compliance Analyst

The Company

Simply put SpryPoint provides Smart Solutions for Smart Utilities.

Founded in 2011 SpryPoint is a leading provider of cloud-based solutions for the utility sector. Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers. Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities. We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market.

In February of 2023 SpryPoint received a strategic investment from Norwest a leading venture and growth equity investment firm. With this investment SpryPoint will build on its significant business momentum over the past three years expanding its team and positioning the company to continue increasing market share of its mission-critical cloud-native solutions for smart utilities.

Position Overview

As the Payments Compliance Analyst you will play a critical role in shaping and executing the payments strategy across our portfolio of client-centric applications. You will provide oversight on all aspects of payments from system integration to vendor (PayFac) management compliance and ensuring seamless and secure transactions for our customers. This role requires a foundational understanding of payment technologies payment flows and regulatory compliance.

Responsibilities

• Risk Assessment: Conduct ongoing risk assessments of payment operations identifying and mitigating compliance fraud and operational risks.

• Compliance: Develop and implement policies and procedures to ensure compliance with regulatory requirements including PCI DSS FINRA anti-money laundering (AML) policies and Know Your Customer (KYC) procedures.

• Risk Management: Work collaboratively with the InfoSec Team to support other data protection policies and support audit readiness.

• Training and Awareness: Provide training and education on payment-related regulatory requirements compliance obligations and best practices to foster a culture of compliance throughout the organization.

Qualifications and Competencies

• Bachelor's degree in information security business or related field; relevant professional certifications (e.g. Payment Card Industry Professional (PCIP) Certified Payments Professional) preferred

• In-depth knowledge of regulatory frameworks compliance requirements data protection and privacy laws relevant to highly regulated industries

• Proven track record of implementing robust payment-centric compliance programs and risk management processes in regulated industries

• Experience managing payment operations and optimizing transaction processes

• Deep knowledge of payment technologies including payment gateways card networks point-of-sale hardware card present transactions card not present transactions alternative payment methods and flows

• Demonstrated ability to communicate and collaborate effectively with regulators auditors and stakeholders at all levels

• Excellent analytical skills with the ability to interpret complex payment data and derive actionable insights

Why SpryPoint?

🚀 Remote-first and autonomous working environment with flexible working hours

💰Competitive compensation package

💻 Macbook + $500 towards your home office setup

🏥 Health dental vision and life insurance

🏝️ Generous PTO ½ day Summer Fridays and unlimited sick days

📈 RRSP (Canada) and 401k (US) matching program

🧠 Professional development courses $2500 annual tuition assistance and a book bounty program

🧳 Annual company events (SpryPalooza!) and team offsites

SpryPoint is an equal-opportunity employer. We do not discriminate and encourage applications from everyone regardless of race religion colour national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws.

If you need any accommodations or adjustments throughout the interview process and beyond please let us know and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation.

Please note that to maintain our SOC 2 compliance we ask all candidates to complete background check and identity verification as a final step in our interview process.