Payments Product Analyst

Life insurance is one of the world's most important products. It's also one of the hardest to build distribute and modernize. Bestow exists to change that.

Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented legacy value chain enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed powered by AI and automation.

Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster reach more people and deliver on its promise.

Backed by leading investors (Goldman Sachs Hedosophia NEA Valar 8VC) and trusted by major carriers Bestow is powered by a team that moves with precision purpose and heart. If you want to help reimagine a centuries-old industry with lasting impact join us.

Bestow offers flexible remote/hybrid work meaningful benefits equity and substantial growth opportunities.

Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify including your rights and responsibilities please visit E-Verify.gov.

The Bestow Product team is responsible for defining designing and delivering exceptional experiences for our customers. Our team collaborates across Engineering Design Revenue and Ops teams to transform product opportunities into solutions that drive revenue.

This is a brand-new role on the product team. Your experience will help shape what it becomes. You'll own payments excellence by investigating patterns building business cases and directly impacting customer revenue and operational efficiency.

This role reports to our Director of Product Management and is open to Remote (US). #LIRemote

Bestow is looking for a Payments Product Analyst to contribute in the following ways:

• Own the investigation lifecycle. Take a signal (high NSF rate reconciliation gap auth rate drop) from definition through root-cause analysis to a written recommendation coordinating with analytics revenue and support teams along the way.

• Connect data and context. Frame the right questions with our analytics team then connect with qualitative context from revenue and support that data alone won't surface. Work directly with carrier partner teams to understand the full picture.

• Go deep on every opportunity. Independently analyze each opportunity’s revenue impact root cause urgency. Use AI tooling and your own judgment to move quickly without sacrificing quality.

• Produce intelligence artifacts. Your output is a document covering the problem why it's happening what we should do and what it's worth.

• Partner with the product team. Translate your findings into clearly prioritized opportunities so product managers can act on them. Help maintain and shape the opportunity backlog.

• Payments-fluent. You know what an ACH return code means why a reconciliation breaks how retry logic works and what a chargeback lifecycle looks like.

• Investigative by nature. You dig into discrepancies and trace issues across complex multi-party payment flows. Messy data doesn't scare you.

• A clear communicator. You're comfortable owning external relationships with partner’s finance teams and coordinating across internal stakeholders.

• Process-minded. You see manual work and immediately think about how to systematize and document it. You turn fragmented data into executive-ready views.

• Experienced. You bring 3+ years in payment analysis payment operations or financial reconciliation ideally at a payments company SaaS platform or fintech.

• Self-directed. You thrive with ownership and autonomy. You can manage multiple workstreams simultaneously from daily reconciliation tasks to longer-term optimization projects without waiting to be told what's next.

At Bestow we’re proud to be awarded for our team members innovative products and culture. Our standard benefits include:

• Competitive salary and equity based on role

• Policies and managers that support work/life balance like our flexible paid time off and parental leave programs

• 100% paid-premium option for medical dental and vision insurance

• Lifestyle stipend to support your physical emotional and financial wellbeing

• Flexible work-from-home policy and open to remote

• Remote and WFH options as well as a beautiful state-of-the-art office in Dallas’ Deep Ellum for those who prefer an office setting

• Employee-led diversity equity and inclusion initiatives

Recent Employer Awards include:

• Best Place for Working Parents 2023 + 2024 + 2025

• Great Place to Work Certified 2022 + 2023 + 2024 + 2025

• Built In Best Places to Work 2022 + 2023 + 2025

• Fortune’s Best Workplaces in Texas 2022 + 2023

• Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024

We value diversity at Bestow. The company will hire recruit and promote regardless of race color religion sex sexual orientation gender identity or expression national origin pregnancy or maternity veteran status or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member.

Thanks for considering a job at Bestow!

What We Do

At Bestow we’re on a mission to increase financial stability for everyone. We’re building the technology to modernize the life insurance industry and make things easier on everyone from consumers to carriers. It’s an audacious goal sure. But we’re just crazy enough to pull it off.

Why Work With Us

Our employees consistently say “Bestow is a great place to work” and we have the trophies to prove it — we've been Great Place to Work certified for three years running.

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