Payments Sales Development Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Fullsteam is a rapidly growing, dynamic, and exciting private equity-backed software and payments company headquartered in Auburn, AL. The company was formed in 2018 by a core group of talented payments and software experts and we are rapidly growing our operations through the acquisition of strategic portfolio companies that could benefit from our cutting-edge software and payments platform.

Job Summary:

Acting as the first touchpoint in our sales cycle, Sales Development Representatives (SDRs) research and reach out to potential future customers. Your day-to-day as a Sales Development Representative at Fullsteam typically includes:

• Researching and creating targeted lists of people (prospects) who could benefit from the client's tech product/service.
• Reaching out to curated, targeted lists to identify sales opportunities
• Guide qualified prospects onto the next stage of the sales process by booking a further conversation between the prospect and the client Account Executive
• Continuously improve sales development skills and learn the different career paths to create a lucrative future in high-tech sales

This position is located in the Fullsteam corporate office in Auburn, AL., but remote candidates will be considered based on sales experience and payments industry knowledge.

Primary Responsibilities:

• Maintain a self-starter attitude while creating outreach strategies for new lead generation methods
• Anticipate needs by studying services and conducting research to identify new leads
• Support senior sales teams and sales representatives on outbound strategies and lead generating efforts
• Attend product training meetings to develop an understanding of our customer value propositions
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the sales representatives
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
• Establish active communication and engagement with prospects to create new leads and sales openings
• Collaborate with sales teams by bringing innovative lead generation ideas to each weekly meeting

Primary Qualifications:

• Flawless communication skills, both written and oral, with extensive public speaking experience
• Must be able to travel within the United States on a monthly basis while maintaining professional decorum
• Working knowledge of our software market or the ability to learn new software quickly
• Demonstrated ability to work solo as well as being a productive team member, making outbound calls every day
• Have a strong work ethic and are eager to learn and make new connections with prospects
• Have experience using LinkedIn Sales Navigator, SalesLoft or other similar prospecting applications while keeping track of dead-end leads
• Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
• You love closing deals using complex market research and focusing on continued learning and improvement

Success factors/job competencies:

• Action Oriented & Drive for Results: Enjoys working hard; is action oriented and full of energy for the things seen as challenging; not fearful of action with minimum of planning; seizes opportunity to drive business objectives forward. Can be counted on to meet or exceed goals successfully; is consistent in performance and strives to be a top performer; very bottom line oriented; steadfastly pushes self and other for results. Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

• Critical Thinking & Continuous Development: Can effectively cope with change; can shift gears comfortably; ability to synthesize objectives across the organization and take appropriate action without having the total picture; isn't upset when things are up in the air; can comfortably handle risk and uncertainty. Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Deals with concepts and complexity comfortably; capable, and agile. Applies new learnings to enhance productivity and quality of the work without prompting. Seeks and applies efficiencies in day-to-day work, constantly improving and streamlining processes to achieve company objectives.

• Communication & Relationship Building: Has the ability to perceive reactions via non-verbal signals of others, reason with others to promote thinking and cognitive activity, understand drivers of decisions by interpreting the cause of other's reactions and what it may mean, and manage relationships by working collaboratively to reach the best outcome for the company. Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Actively and consistently seeks to work cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results. Serves as a collaboration catalyst that motivates others to want to collaborate as well.

Benefit Information:

Fullsteam and its Family of Companies offers a competitive wage as well the following benefits:

• Major Medical
• Dental
• Vision
• 401k with Company Match
• Paid Holidays
• Personal Time Off
• Employer Paid Short Term Disability & AD&D
• Other employee paid supplemental insurances offered

Physical demands and work environment:

Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 15 pounds.

If this position is remote, the candidate would need to have a suitable work environment set up as their home office and be comfortable managing their own schedule in a non-corporate office environment.

EEOC & ADA Statement:

Fullsteam and its family of companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Fullsteam and its family of companies complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Fullsteam Human Resources.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Final candidate must be able to pass a background check.