Payroll Administrator

Nextdoor is where you connect to the neighborhoods that matter to you so you can belong. Our purpose is to cultivate a kinder world where everyone has a neighborhood they can rely on.

Neighbors around the world turn to Nextdoor daily to receive trusted information, give and get help, get things done, and build real-world connections with those nearby — neighbors, businesses, and public services. Today, neighbors rely on Nextdoor in more than 300,000 neighborhoods across 11 countries.

Reporting to the Global Payroll Manager, the Payroll Administrator is responsible for supporting the payroll function for over 720 employees globally, including over 650 employees in the U.S. across 25+ states and 70 employees in International markets across seven countries (and growing). This position requires strong attention to detail and accuracy, and the ability to analyze, troubleshoot, and communicate key findings. We are looking for an exceptional team player who has a strong understanding of payroll, payroll compliance, payroll systems and strives to improve processes in collaboration with cross-functional team members to achieve scale. 

You are flexible and thrive in dynamic environments, and you love to roll up your sleeves to get the job done. You are a natural when it comes to listening to the needs of others and dealing with issues tactfully and courteously. You value high integrity and show discretion with confidential information, and you have the ability to remain organized and prioritize effectively. 

Your responsibilities will include: 

• Ensure accurate, compliant and timely payroll processing of bi-weekly and semi-monthly pay for exempt and non-exempt staff
• Provide prompt, courteous, and efficient customer service to employees who have questions regarding their pay, deductions, paid leave balances and other payroll processes
• Work closely with third party Payroll providers to ensure that all monthly, quarterly and annual payroll tax filings are met. Ensure all local statutory payroll and fringe benefit reporting requirements are met
• Ensure compliance with federal, state, local and international tax and wage & hour laws, regulations or guidelines, including payroll tax registrations. This includes assisting with payroll related audits (e.g. 401(k), worker's compensation, ESD) and year end filings (e.g. P11Ds, ERS, ESS) and supporting external financial statement audits, as needed
• Build partnerships with internal partners in People Operations/Recruiting/Finance/Legal to facilitate payroll processes, including processing on-demand checks, benefits, and withholdings (e.g. leave of absence, employee benefits, 401k, FSA, ESPP, etc.)
• Process and respond to inquiries from various entities (federal and state agencies, employment verifications, disability insurance claim forms, etc.)

• Minimum 4+ years experience with U.S. payroll in a multi-state environment and minimum 300 employee base
• Minimum 3+ years experience in leading the end to end payroll process for a multinational organization
• Excellent communication skills across all mediums and at all levels of stakeholders
• Skilled in developing strong working relationships internally and externally
• Ability to prioritize to meet various tight deadlines
• Effective problem solver with strong analytical and project management skills
• Execution focused and detail oriented
• Excellent communication, organizational, prioritization, analytical, process flows and problem-solving skills
• Strong experience with Workday Payroll and Workday Financials essential, including their reporting functionality
• Excellent Excel skills (pivot tables, nested functions) - must be able to audit/troubleshoot formulas

• Some experience with global payroll administration with preference given to experience with Ireland, UK, France, Germany, Netherlands, Australia and Canada
• Experience with ADP SmartCompliance a plus
• Hybrid position (occasional visits to San Francisco office) 

Compensation, benefits, perks, and recognition programs at Nextdoor come together to create one overall rewards package.

The starting salary for this role is expected to range from $78,000-$125,000 on an annualized basis, or potentially greater in the event that your 'level' of proficiency exceeds the level expected for the role. Compensation may also vary by geography.

We also expect to award a meaningful equity grant for this role. With equal quarterly vesting, your first vest date would be within the first 3 months of your start date.

Overall, total compensation will vary depending on your relevant skills, experience, and qualifications.

We have you covered! Nextdoor employees can choose between a variety of great health plans. We cover 100% of your personal monthly premium for health, dental, and vision – and provide a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to build stronger local communities. To create a platform where all feel welcome, we want our workforce to reflect the diversity of the neighbors we seek to serve. We encourage everyone interested in our purpose to apply. We do not discriminate on the basis of race, gender, religion, sexual orientation, age, or any other trait that unfairly targets a group of people. In accordance with the San Francisco Fair Chance Ordinance, we always consider qualified applicants with arrest and conviction records.