Payroll Assistant

Help at Home and its affiliates are the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
Job Summary: 
The Payroll Assistant will support the payroll department in ensuring all employees are paid accurately and on time. The role involves a range of administrative and clerical tasks, including processing payroll transactions, maintaining employee records, and providing support in resolving payroll-related issues. Administrative support will largely revolve around supporting vendor, agency, and/or employee inquiries for garnishment and tax items. This role is responsible for processing garnishment orders, following compliance with federal, state, and local regulations. This role involves maintaining accurate records, communicating with employees and legal entities, and providing administrative support to the payroll department. This position is on site at the Horsham PA office. 
As a key member of the team:

• You are flexible and can embrace change
• You value progress over perfection
• You care about your work, the team you’re on, and the people we are helping
• You make it a priority to get to know the people around you – build relationships with your colleagues and business partners
• You say what needs to be said, while considering how it’ll affect culture and output
• Hold others to a high standard

 Essential Duties and Responsibilities:

• Review and process garnishment orders including child support, tax levies, and creditor garnishments.
• Calculate garnishment amounts in compliance with legal requirements and employee earnings.
• Ensure timely and accurate deductions from employee wages and payments to appropriate agencies.
• Maintain accurate and up-to-date records of all garnishment orders, deductions and payment remittance.
• Update employee records in payroll systems to reflect garnishment deductions.
• Assist in audits and reviews related to garnishment processing.
• Communicate with employees regarding garnishment orders and deductions.
• Utilizing support ticketing system, respond to inquiries from employees, legal entities, and government agencies regarding garnishments.
• Perform clerical tasks such as filing, data entry, and maintaining garnishment documentation.
• Resolve unprocessed documents in compliance portal. Take action where needed with outside agencies (courts, creditors, child support units, etc.) to support resolution.
• Respond to lien information requests in compliance portal.
• Assist team members as required.
• Participate in projects as necessary.

Required Skills/Abilities:

• Strong Independent problem-solving skills.
• Strong attention to detail and accuracy.
• Good organizational and time-management skills.
• Ability to handle sensitive and confidential information.
• Ability to build and maintain strong internal and external relationships.
• Strong communication skills, oral and written.
• Excellent analytical skills.
• Proficient with Microsoft Office Suite, Excel is a must.

Education and Experience:

• High school diploma or equivalent required.
• Associate or bachelor’s degree in accounting, finance, business administration, or related field preferred.
• Experience with support ticketing systems (e.g. ZenDesk) preferred

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