Payroll Operations Admin

Dominion Payroll is hiring a Payroll Operations Admin in Richmond, VA!

If you're looking for an exciting career with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion Payroll is where you want to be. We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll we bring unique solutions to the marketplace and strive to delight our customers every day. We are engaged in our communities and contribute to local non-profits. Join us today to learn why we're quickly becoming the premier choice in customized payroll and HR solutions.

Reasons you should join Dominion Payroll:

• Rock solid industry leader for HCM and payroll and original partner in the iSolved Network
• Inc. 5000 honoree for 12 consecutive years for being one of the fastest growing companies in the country
• Renowned for 99% customer retention with industry leading Net Promoter Score
• Proprietary, web-based technology that provides competitive advantages
• Locally owned and operated
• Phenomenal opportunities for advancement

Here's what you'll do day-to-day:

• Print, seal and package all client payroll print jobs within quality parameters and deadlines.
• Assembles parcels for shipping by inserting items into shipping envelopes, weighing packages, and affixing labels to parcels - must be able to lift at least 50lbs.
• Manage delivery of local and UPS delivery packages.
• Acts as a receptionist by supporting all incoming calls to the corporate office and triaging to the requested agent or supporting department and covering our front office receptionist desk.
• Keen attention to detail to ensure a low error rate when sending packages out.
• Research and resolve client delivery inquiries.
• Make necessary system updates regarding wrapping instructions, 'attention to' contacts and delivery instructions as specific to individual client accounts.
• Maintain printing equipment and supplies.
• Performs additional duties, as required, including special projects.
• Takes preemptive action to prevent errors and waste.

Here's what we're looking for:

• Work relevant experience and/or training, or equivalent combination of education and experience.
• High school diploma or equivalent (GED).
• Must be highly proficient and fully functional in all Microsoft Office applications, especially Microsoft Excel and able to effectively utilize available office management technology.
• Exceptional organizational skills and multi-tasking abilities along with attention-to-detail with a high degree of accuracy.
• Professional, articulate and able to use good independent judgment and discretion.
• Excellent interpersonal skills and ability to build strong relationships at all levels internally and externally.
• Outstanding verbal and written communication skills required.
• Strong problem solving and analytical skills, coupled with flexibility and a strong sense of urgency regarding deadlines.
• Ability to work independently with minimal supervision.
• A positive and upbeat attitude.
• Must have the ability to take initiative and manage multiple detailed tasks in a fast-paced, deadline-oriented service environment.
• Ability to deal with difficult, sensitive and confidential issues.
  • You are hungry to learn, humble enough to listen, and forming deep relationships is one of your greatest strengths.
• Understand, embrace and embody DP Core Values. These core values clearly define the DP culture, and they must be reflected in everything we do and every interaction we have. Our core values are the framework from which we make all of our decisions.
  • Community: We are stronger together than apart. Connection to our communities helps us better connect with ourselves and have a positive impact on both. Knowing and caring for each other helps to deepen trust and partnership which brings clarity and purpose to our work.
  • GSD: Get Shit Done! Start right now and don't stop. We are never done.
  • Rise Above: Expectations, disagreements, ego, challenges - push yourself to become the best version of you.
  • Passion: Bring passion to every day by creating meaningful impact in your work, for our clients, relationships, and our communities.
  • Create Culture: Culture enhances our quality of daily life and increases opportunities for learning, understanding, and growth.
  • DP No Se Vara: Never get stuck. We find a way or make a way.
  • Excellence: Don't let good be the enemy of great. Every single thing that you do matters!

Company Perks:

• Freedom to work from home one day a week
• Robust 401k match program
• Significant paid time off plus company paid holidays
• 16 hours of volunteer paid time off
• Quarterly community-focused opportunities
• Friday lunch
• Close at 4pm on Fridays
• Wellness and employee assistance programs •

Dominion Payroll is proud to be an equal opportunity employer and encourages veterans and those self-identified as diverse to apply.