Payroll Operations Manager

The Payroll Operations Manager is responsible for the daily operations of our multi-state payroll process across multiple EIN’s. The ideal candidate will have a positive and proactive attitude, possess strong organizational skills, demonstrate meticulous attention to detail, and be a strong communicator, both written and verbally. Strong experience in Microsoft Excel, payroll auditing and process improvement are required. This position will support current locations in IL, MA, MD, NY, OH, PA, CO and MI, as well as upcoming new locations.

Duties and responsibilities or Essential Functions

• Manage full-cycle activities in Payroll processes including bi-weekly payrolls (regular, OT, PTO), bonus and commission payments, garnishments, child support, annual W-2’s, etc.
• Recommend and participate in the development of new procedures and policies related to payroll operations utilizing knowledge of state, federal and local policies and regulations.
• Resolve discrepancies with payroll and/or documentation to ensure accuracy of records and employee payments.
• Identify, analyze, research and resolve all payroll-related inquiries and issues in a timely manner.
• Field all employee questions regarding payroll with friendly customer service.
• Administer time and attendance records audits, maintain and balance electronic timecards.
• Address outstanding PTO requests before pay period close to avoid manual payroll adjustments.
• Ensure accurate local, State and Federal tax withholding for employees, are set up correctly in third party payroll system.
• Prepare reports to reconcile and audit payroll deductions, earnings, taxes and nontaxable wages.
• Comply with federal, state and local legal requirements by studying existing and new legislation.
• Oversee the preparation, process and audit of month-end balancing reports, quarterly balancing reports, quarterly 941 filings, year-end balancing reports and year-end closings.
• Process employee verification of employment (VOE) requests.
• Calculate all PTO accruals for new hires, upon termination and during leaves of absence.
• Maintain and distribute annual Payroll Calendar.
• Determine payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and the employer’s social security, unemployment, and workers’ compensation payments.
• Assist with the implementation and administration of a new payroll system.
• Process all employee expense reimbursements through payroll.
• Initiate and manage onboarding process.
• Assist in preparing required reporting, including annual EEO-1 report.
• Reconcile and audit benefit invoices prior to payment.
• Assist with other accounting duties as necessary.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

Qualifications

• 5 years’ experience managing and running entire payroll process.
• Experience processing payroll across multiple states.
• 5 years’ experience managing internal relationships between Accounting and HR teams.
• Experience with union benefits and requirements desired, but not required.
• Strong knowledge of Microsoft Excel (pivot tables, VLookUp, Macros).
• Strong customer service skills.
• Ability to handle confidential information in a professional manner.
• Excellent written and verbal communication skills.
• Attention to detail, proven analytical skills.
• College degree or equivalent work experience.
• CPP certification preferred.