Payroll Operations Team Leader

As a Payroll Team Leader, you will oversee and coordinate payroll processing activities while leading and mentoring a team of Payroll Specialists. This role is vital in ensuring accurate payroll outputs, handling payroll-related queries, and managing end-to-end payroll processing for clients. You will be the first line of support and validation for your team, ensuring that all tasks are completed efficiently and according to compliance standards. In addition to managing payroll operations, you will play a key role in training new team members and supporting continuous improvement initiatives within the team.

How you will make a difference:
 

• Process company payrolls end-to-end, including wage and overtime calculations, deductions, and terminations (for small-volume payrolls).
• Ensure accuracy and compliance with local laws and regulations in payroll processing.
• Oversee the outputs of payroll production teammates, including GTN reports, payroll setup, bank files, and variables.
• Provide guidance and support to team members in their tasks, reporting any challenges to upper management.
• Manage client communications from a Payroll Operations perspective, ensuring correct payroll setups, mappings, and timely issue resolution.
• Monitor team KPIs, manage escalations, and ensure quality reporting on payroll processes.
• Act as the first validator of team submissions, ensuring accuracy in working hours, holidays, and other key payroll components.
• Lead and manage payroll and transformation projects, ensuring smooth execution under the guidance of the Payroll Operations Manager.

Training Responsibilities:

• Assist in training new joiners on payroll procedures and legal requirements, acting as their primary point of contact for guidance.
• Support ongoing development and ensure smooth integration of new team members into the payroll process.

What will give you an advantage:

• Proven experience in payroll processing, ideally with previous leadership or supervisory experience.
• Strong knowledge of payroll systems and relevant legal regulations.
• Excellent organizational skills and ability to manage a team in a fast-paced environment.
• High attention to detail, with strong problem-solving and analytical skills.
• Strong communication skills and experience managing client communications.
• Ability to train and mentor new team members effectively.

Our Global Benefits
 

• Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
• Bonding Leave: Enjoy paid leave to bond with your new family member.
• 2 Charitable Days: Contribute to causes you believe in.
• Reward & Recognition Program: Be rewarded for your success and championing our values.
• Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
   

Why become a Guardian:
 

• International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
• Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.