Payroll Specialist Tier 2

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long-term partnerships starting from the first phone call. We know our recipe for success at Fourth is our amazing team... and that starts with hiring the right people!

We are looking for a Payroll Specialist to oversee all aspects of day-to-day payroll for our clients. You will process payrolls for a portfolio of our customers and will be responsible for the completion of all tasks and projects required to meet bureau metrics targets and bureau Service Level Agreement.

The Role. . .

• Process and deliver customer payrolls, garnishments, employee maintenance, timesheet consolidation in a timely and accurate manner. 
• Excellent Service delivery
• End to End Payroll Administration
• Maintain working knowledge and understanding of current statutory federal and state payroll regulation 
• Administer all payrolls within a set portfolio of customers, ensuring that all employees are paid accurately and on time to achieve bureau targets
• Build and maintain strong customer relationships and provide customer service according to the Bureau Service Definition and Service Level Agreement
• Ensure all data is received from the customer on time and all output is delivered to the customer in line with bureau targets
• Respond to customer telephone or email queries and take appropriate action within Service Level Agreement
• Highlight and escalate/respond to any matter that may affect the smooth running of customer payrolls
• Ensure Client Notes are kept up to date with current client payroll processes
• Communicates and consults with customers regarding Federal and State regulation and Fourth policies
• Maintain knowledge of current Federal and State regulation through self-learning and Fourth training sessions
• Builds relationships and collaborates with internal departments provide seamless service to Fourth clients
• Performs analysis of completed payroll and troubleshoots data inconsistencies; identifies trends and potential issues and recommends solutions

The Ideal Candidate. . .

• Knowledge of and experience using Prism software a plus 
• Strong computer skills in Microsoft Office products, especially Excel 
• Minimum of 2+ years processing large volume multi-state payrolls 
• Knowledge of basic accounting concepts 
• Excellent data entry skills with high accuracy and attention to detail 
• Outstanding problem solving and analytical skills 
• Excellent interpersonal abilities; expertise in building and maintaining business relationships 
• Excellent verbal and written communication skills in English

Fourth Perks: Unlimited PTO, Health, Dental, Vision, 401K match, Charity Days, Parental Leave, Flexible Work Environment, just to name a few…

Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NV, NY, OH, OK, OR, PA, SC, TN, TX, VA, WA

Our Story

In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.