Payroll Vendor Relationship Manager

About Remote

Remote is solving global remote organizations’ biggest challenge: employing anyone anywhere compliantly. We make it possible for businesses big and small to employ a global team by handling global payroll, benefits, taxes, and compliance (learn more about how it works at remote.com/how-it-works). We're backed by A+ investors and our team is world-class, literally and figuratively, as we're all scattered around the world.

Please check out our public handbook (at remote.com/handbook) ****to learn more about our culture. We encourage folks from all ethnic groups, genders, sexuality, age and abilities to apply. You can also check out independent reviews by other candidates on Glassdoor. If this job description resonates with you, we want to hear from you!

All of our positions are fully remote. You do not have to relocate to join us!

How we work

We love working async and this means you get to do your own schedule.

About the role: This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Relationship Manager joining our Global Payroll team. As a dynamic and energetic professional, the Payroll Relationship Manager will own the collaboration with external Payroll partners.

You will be reporting to the Manager, Payroll Vendor Relations.

Key responsibilities

• Vendor Scoping & Research
  • Continuous Market research for best fit payroll vendors and new developments, via networking, online searching, surveys and references, in a global capacity.
  • Map out key criteria in Disaster Recovery, Change Management, Audit & Reconciliation, Quality Control, Data Security, Data Accuracy, Compliance, Timely Processing and present best options.
  • Develop and deploy questionnaires, schedule demo's with key stakeholders and create cost analysis.
  • Present to stakeholders and leadership on recommendations based on findings and trends
• New Country Expansion
  • Project manage end to end for all new country onboarding. From vendor selection, to contract negotiations, mitigate legal risks, stakeholder alignment, system & data migration, testing & comms.
• Payroll Vendor Relations & Performance Evaluation
  • Review company best practices to ensure maximum client satisfaction.
  • Identify and optimize communication and collaborations with with external partners.
  • Work with cross functional teams internally to ensure payroll vendors meet Remote’s expectations and agreed SLAs and established KPIs.
• Cost Tracking & Analysis
  • Review Invoices and track billed costs versus agreed contractual terms and report to leadership any anomalies.
  • Document and chart out costs for countries or departments. Initiate and follow through on cost discussions either internally or with the vendors.
  • Headcount and legal entity cost analysis for the business, to improve efficiencies and scaling of the business.
• Communication & Collaboration
  • Work closely with internal teams such as Tax, FP&A, Legal, Security, Operations and Onboarding teams to develop successful deployment of new Payroll Solutions.
  • Identify key challenges to deployment, share with appropriate internal teams and provide solutions to overcome identified challenges.
  • Develop training plan for participants to ensure consumption of resources.

About the ideal candidate:

• 3+ years of work experience in regional / global payroll operations.
• 5+ years of work experience in implementing payroll software in multiple countries
• 5+ years of work experience in managing third party payroll vendor relationships.
• Excellent contract negotiation skill set.
• Deep understanding of global payroll best practices.
• Excellent time management and organisational skills with great attention to detail
• Excellent proficiency in using spreadsheets is a must.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• You understand the need and ideal to work largely asynchronously.
• It's not required to have experience working remotely, but is considered a plus.
• Required to write and speak fluent English.
• Create and manage all internal training resources including quick start guides.
• Maintain frequent communication with Payroll team management.

Remote Compensation Philosophy

Remote’s Total Rewards philosophy is to ensure fair unbiased compensation and fair pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labour practices and therefore pay a minimum annual salary of USD 40,000 per year, in all locations throughout the world. Actual compensation may vary based upon geographical location, experience, and/or skill level. However, it will never be below our minimum global compensation mentioned.

Benefits

You can learn more about the benefits we're offering to all internal employees at Remote by visiting our public Benefits & Perks Handbook page.

Practicals

• You'll report to:
• Team:
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

Roughly 3 hours across 6 weeks

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Prior employment verification check

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