PD Operations Administrator

*This is an onsite position at our New Rochelle office on our hybrid schedule.

PD Operations Administrator:

As an Administrator for Operations for the Professional Development team, you will be supporting all training activities conducted by 200+ consultants for our customers across the US. You will be responsible for coordinating with trainers and sales reps, as well as managing training records at all times. Successful candidates must have strong communication skills, business acumen, work ethics, time management, and a data mindset.

Key Responsibilities

• Work closely with the Professional Development Operations Manager and the Scheduling Team
• Utilize internally developed Training Request tool to schedule consultants with clients across all states
• Ensure trainings are successfully scheduled on time with accurate information and all related parties informed
• Review Consultant Request Form notes to ensure that all required logistics are captured
• Schedule the most suitable consultants for each training based on consultant specialties and their availabilities
• Set up travel itineraries for onsite trainings and set up Zoom links for virtual trainings
• Ensure all training materials and digital demo account logins are readily available to consultants
• Manage Sales Rep and Consultant expectations and communicate scheduling constraints effectively
• Collect post-training feedback and forward information to the proper channels for better customer support and product/services improvement

Qualifications:

• 4-5 years of experience in Business Logistics or Operations Management
• Bachelor's or Master's degree in business administration or Hospitality preferred
• PC proficiency and utilization of Microsoft Office applications
• Strong ability to multi-task and operate under pressure
• Expert communicator who can foster change when needed
• Must be a fast learner and continue to improve
• Strong leadership skills to successfully interface and collaborate with multiple departments to achieve results
• Must be committed onsite at our corporate office full-time

About Us

Benchmark Education Company is a leading publisher of core, supplemental, and intervention literacy and language resources in English and Spanish, both print and digital, as well as world-class professional development. Since its founding in 1998, our company has proven to be one of the most nimble and innovative content creators on the cutting edge of pedagogy and technology. The digital content in our many online and hybrid learning programs delivers all the rigor of its print counterpart and is designed for remote and blended learning contexts.

We are experiencing high growth and we welcome you to apply and join our team!

Benchmark Education Publishing (BEC) and its affiliates are proud to be an Equal Opportunity Employer. (Our Diversity has increased 47% in 2021!)

For further information, visit us at:

https://www.benchmarkeducation.com

https://www.benchmarkeducation.com/reycraftbooks/

BENCHMARK EDUCATION BENEFITS OVERVIEW

Benefits

- Health Insurance - Dental & Vision - Disability Insurance

- Life Insurance - Wellness Programs - 401K Discretionary 25% Match!

- Paid Time Off - Paid Vacation - 11 Paid Holidays a Year

- Paid Sick Days - Discretionary Annual Bonus - Family Medical Leave

- Maternity/Paternity Leave - Flexible Spending Account (FSA) - Employee Referral Bonus

Company Culture, Perks & Discounts

- Flex work schedule - Casual Dress - Commuter Benefits - Paid Parking

- Company Outings - Free Snacks - Catered Events - Game Room

- Paid Parking - Pet Friendly - Holiday Events - Happy Hours/Beer on Tap

- Sports Leagues - Art Exhibitions - Remote Work Program* - Paid Technology

Diversity

- Dedicated diversity/inclusion staff - Documented equal pay policy

- Diverse management team - Unconscious bias training

- Diversity employee resource groups - Hiring practices promoting diversity

Professional Development

- Continuing Education stipend - Cross functional training

- Job Training & Conferences - Tuition Reimbursement

- Paid Industry Certifications - Paid Internships

COVID-19 Policy - USA

All employees are required to have or obtain a COVID-19 vaccination as a condition of employment at Benchmark Education, unless an exemption has been approved. All employees shall be required to report their vaccine status. All new employees shall be required to provide proof of their vaccination status prior to the start of their employment.

NO AGENCIES PLEASE