People Analytics - Employee Listening Lead

Responsibilities

• Design, develop and drive BNYM Employee Listening strategy, in partnership with Talent and People Experience teams:
  • Create and manage the employee listening strategy for the company
  • Manage employee survey programs across the employee survey lifecycle (moments that matter e.g., new hire, engagement/pulse surveys, etc.) at scale
  • Build connections with cross-functional teams to address business needs, share/present insights and drive measurable improvements
• Oversee administration for survey platforms (Peakon, Qualtrics) including configuration, security, end user training and support
  • Work with internal stakeholders to design and deliver surveys
• Deliver data-driven insights using surveys and other data sources to better attract, engage and retain our employees. This includes
  • Conduct statistical analyses connecting multiple sources of data to provide accurate, thoughtful and actionable insights on BNYM's talent
  • Work proactively to identify emerging opportunities or areas for further analysis
  • Provide subject matter expertise and advise on survey research/design, data collection, and/or program evaluation to both technical and non-technical audiences
• Partner with other stakeholders to understand the talent/business needs and continue to advance the data and analytical strengths for the People Analytics team
  • Work closely across the People Analytics team to integrate survey data with other organizational datasets
  • Partner with teammates, leaders, and stakeholders to develop an understanding of people issues and challenges, and identify the problems to solve using data
  • Communicate findings to senior leaders and business partners
  • Maintain good judgment when handling sensitive and confidential data

Skills & qualifications

• 7-10+ years of experience with degree (Bachelors, Masters) in a field emphasizing research on people (e.g., Industrial/ Organizational Psychology, Organizational Behavior, Management, Org Development, or related degree)
• Demonstrated subject matter expertise, experience, and passion for survey design, program management, and employee listening approaches
• Experience conducting statistical analysis, research design, data collection, interpretations of results, and making actionable recommendations
• Demonstrated ability to translate business strategies, needs and priorities into research questions or hypotheses, and select and apply appropriate research methods and/or statistical analysis

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.