People and Culture Assistant

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Infinite perfect places in one perfect paradise. The modern embodiment of the spirit and soul of the Caribbean, this beachfront oasis is everything you could need in a luxury getaway. A place where smiles greet you as you step off the boat, where the crest of the sun over Nevis Peak sparkles on the waters of two oceans that meet but never cross, Nevis is a captivating combination of adventure, serenity and recreation that just waits for your discover.

People and Culture Administrative Assistant

An exciting opportunity awaits you! Four Seasons Resort Nevis is seeking a

People and Culture Administrative Assistant with a passion for excellence and great enthusiasm in providing exceptional service standards. Come be a part of our tradition of more than 30 years of authentic Caribbean hospitality.

About the role

The People and Culture Administrative Assistant serves as the primary point of contact for employees interacting with the P&C department. This role requires efficient, courteous, and professional handling of inquiries while providing essential clerical support to the People and Culture team.

What you will do:

Onboarding and Offboarding:

• Coordinate new hire paperwork and onboarding processes.
• Prepare offer letters, employment contracts, and related documentation.
• Conduct pre-employment background checks and reference verifications.
• Manage employee exit interviews and process termination paperwork.

Employee Records:

• Maintain accurate and up-to-date employee records, including personal information, employment history, benefits, and performance reviews.
• Ensure compliance with data privacy and security regulations.

Benefits Administration:

• Assist with benefits enrollment, changes, and terminations.
• Respond to employee inquiries regarding benefits.
• Coordinate open enrollment communications and activities.

General Administrative Support:

• Schedule appointments, meetings, and events.
• Manage calendars and travel arrangements for People and Culture team members.
• Answer and direct phone calls.
• Manage office supplies and equipment.
• Assist with data entry and reporting.
• Provide support for HR projects as needed.

What you bring:

Education and Experience:

• Human Resources certification/qualification
• Business Administration, or a related field can provide foundational knowledge in HR principles and office administration
• In the absence of said qualification 1 - 3yrs experience in HR

Personal Attributes:

• Discretion and Integrity
• Handling sensitive information responsibly.
• Problem-Solving Abilities
• Addressing issues proactively.
• Adaptability
• Managing changing priorities and workflows.
• Team Player
• Collaborating effectively with P&C team and other departments.

Key Competencies:

• Consistently demonstrates the following employee behaviours to:
• “Start with The Heart” by being caring and compassionate, aware and present and recognizing confidently
• “Master Your Craft” by constantly learning, delivering with passion and being a brave problem solver
• “Be You” by being genuinely yourself, honest and reliable and a committed team player

What we offer:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals

All applicants must hold valid Work Authorization for St. Kitts & Nevis