People Business Partner, Culture & Engagement - Remote

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you'll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you'll be part of a global workforce that embraces the differences among us. And here, we'll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can't wait to hear about YOU.

Job Summary:

Provide proactive Employee Relations Leadership to North America field locations for all business lines in assigned territories. Maintain effective relationships with business partners in order to drive business results through dynamic and positive workforce experience strategies. Proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience. Ensure consistent practices and decision making in employee relations within North America in order to mitigate risk and promote a strong, ethical and motivating environment.

Key Responsibilities:

• Identifies and recommends strategies to address current and future employee relations and retention needs.
• Participates in projects to develop workforce experience best practices and propose new/ modified programs and policies to better organizational needs.
• Manages and reports on identified metrics that support company proactive employee relations strategies
• Provide employee relations leadership by ensuring compliance to company policies and practices and federal, state and local laws; respond to field inquiries and direct resources that can assist or accelerate issue resolution.
• Provide direct reactive ER support through case managers when appropriate.
• Assures appropriate departments are involved and apprised as necessary, such as, corporate investigations, security and senior leadership.
• Stays current on strike actions, labor/culture issues, and the potential outreach to sympathizers.
• Maintain visibility with petition filings, labor organizing activities and political movement that has the potential to impact Iron Mountain's labor strategy and landscape
• Conducts complex investigations and mitigates risk by ensuring compliance with EEOC, DOL and NLRB policies
• Conduct formal (ERL class series, Performance Management) and informal (change management, conducting difficult conversations) training for front line leaders (S).
• Serve as advocate and advisor for front line supervisors and managers
• Serve as ER hourly employee "advocate" through proactive (roundtable facilitation, Transportation ride alongs, etc.) and reactive (Dispute Resolution, Open Door, Ethics Hotline) behaviors.
• Drive resolution of all open issues in a timely and professional manner
• Champions Company, Area and Territory initiatives by working closely with ER communications to develop and deliver compelling, honest talk tracks that inspire and motivate employees
• Functions as a liaison with HRBP's and COE's to assist in driving company programs and policies, including culture initiatives, annual talent calibrations, etc., that advance organizational and employee growth.
• Work in partnership with Labor Relations team to manage formal union campaigns and/ or union avoidance strategies as needed including BCP strategy and partnering with Global Safety & Security

Functional Knowledge, Skills, and Competencies:

• Demonstrates a minimum of 5-8 years of HR and/ or Employee Relations experience.
• Possesses broad knowledge of all internal HR programs and services.
• Ability to understand and interpret state and federal laws associated with employee relations, including, but not limited to, FMLA, ADA and NLRB and EEOC case ruling.
• Ability to communicate and present effectively to all levels of the organization, in particular front line leadership and non-exempt employee groups.
• Has a strong sense of urgency in both solving problems and defining problem solutions to mitigate future risk and issue recurrence.
• Proven skills in MS Office products required including Word, Excel and PowerPoint.

Travel Requirements:

• Total travel: 60%
• Local travel (Depending on home location): 20%
• Overnight travel: 40%

Minimum Education:

• 4-Yr College Degree Or equivalent combination of education, professional certification and experience

Licenses & Certifications Required:

• PHR/SPHR or other related HR professional certification preferred

Reasonable Expected Salary Range: $115,000 - $145,000 annually.

Category: Human Resources