People Business Partner (HRBP)

At commercetools, we are:

Engaged: We didn't become the fastest growing, highest ever valued SaaS software company in digital commerce with nearly 100% year-over-year growth by sitting on the sidelines.

Inspired: We continually explore what's possible. As the founder of the headless commerce concept, the leader in true composable commerce, and the visionaries behind MACH® — our patented tech has radically disrupted the world of enterprise ecommerce software. And we are just getting started!

Valued: Intelligent, resilient, passionate individuals hailing from over 50 countries across the globe, speaking over 43 languages, and collectively embracing diversity, encouraging inclusion, and fostering a culture of care.

The Opportunity:

We're looking for a People Business Partner to join the commercetools People team on our journey to transform the future of commerce and build a truly remarkable culture!

As part of the Business Partner Team, you will play a critical role in aligning human resources initiatives and functions with the overall strategic goals of the organization. You will serve as a strategic partner to business leaders and managers, providing guidance, expertise, and support in all areas of HR, including talent management, employee relations, performance management, organizational development, and more. 

Your primary objective will be to foster a positive work environment and ensure that HR practices contribute to the achievement of business objectives.
*** Please note: For this role, we are able to consider candidates wishing to work on a hybrid basis who are based in either Munich, Berlin, London, Valencia, or Durham, NC. Regrettably, we will not be able to consider you if you're located elsewhere as this role involves coming into one of our local offices two days per week. ***

Your Mission:

• Collaborate closely with business leaders to understand their objectives and challenges, and provide HR insights and solutions that support the achievement of business goals
• Participate in strategic planning discussions with assigned business units to align HR initiatives with the overall organizational strategy
• Act as a consultant to business units, offering expert advice on HR policies, practices, and trends
• Help drive the talent management process, including performance management, talent development, and succession planning
• Identify high-potential employees and work with leaders to create individual development plans
• Act as a point of contact for employees and managers, addressing employee concerns, conflicts, and providing guidance on HR policies and procedures
• Conduct investigations into employee complaints or workplace issues and recommend appropriate resolutions
• Provide guidance to managers on performance management processes, including goal setting, performance reviews, and feedback conversations
• Assist in identifying performance gaps and implementing performance improvement plans as necessary

What you need to succeed:

• 3+ years of experience in HR roles, with a focus on HR business partnering or HR consulting
• A degree or certificate(s) in HR or a related field
• Experience working in the tech/software industry, specifically supporting tech professionals
• Strong understanding of HR best practices, employment laws, and regulations
• Ability to build strong relationships and collaborate with diverse stakeholders.
• Excellent communication, interpersonal, and negotiation skills
• Strong problem-solving and conflict resolution abilities

Nice to have:

• Professional HR certification (e.g., SHRM-CP, PHR, SPHR, CIPD)
  

Team Values:

• Positivity. Negativity is the enemy of progress.
• Trust & Transparency. Promote direct and continuous feedback.
• Learning. Be proud if you’ve failed at something. Think big, start small, learn fast!

We care about your Growth and Well-being

💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits  and perks

☀️ Remote Work: Up to 60 days/year from a country different from your base country  

💻 Open Learning & Development Budget

📚 ct Academy: Regular internal training sessions

🙌 Our Benefits: Check them out here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workspace with an open, international culture & learning environment

Are you ready? Come grow with us!

🔍 Are you looking for something else? Check out our Career Page and our Website for more information.

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

commercetools celebrates being a diverse environment and is proud to be an equal opportunities employer. If your professional profile aligns with our specific hiring requirements and company culture, then we encourage you to apply. We will assess your competencies, future potential, approach to learning and self-development and passion, and not your age, color, national origin, religion, gender, gender identity or expression, sexual orientation, familial status, genetics, or disability.