People Coordinator

Crescent’s Site People Coordinator is responsible to support site leadership in their efforts to develop a high-performing team committed to meeting the needs of our customer, our company, and our people through providing the highest quality of support services. These support services will operate as outlined in the Crescent Way- 3 P’s:

• Purpose
• Process
• People

While building on our culture of:

• Doing it Right
• Doing it Safe
• Doing it Well.

Safety

• Read and understand the Crescent Safety Playbook – Doing it Safe.
• Monitor OSHA recordables to ensure proper documentation / compliance and root cause analysis
• Manage Accident Reporting/Investigations and Worker’s Compensation

People

• Attend monthly talent partner SLA meetings. Follow up on items as requested to ensure services meet the needs of the operation.
• Conduct weekly floor walk-throughs to ensure compliance with GMPs and People policies.
• Administer employment verifications, unemployment claims, and orientation for new hires.
• Administer site recognition programs (RSW, Anniversaries, Birthdays, etc.)

Productivity

• Effectively partner with operation leaders to manage employee relations.
• Serve as point of contact for employee matters

Quality

• Manage the orientation process for all new hires.
• Administer the leveling up program to ensure alignment, consistency, and fairness within UKG.
• Oversee and monitor the assessment process.
• Data Integrity
  • Timely and accurate people data reporting and records management.
  • Analyze statistical data and reports to identify and determine areas of opportunity.

Customer Value

• Manage the STAR processes and tools.
• Understand and become knowledgeable about the concepts and various demands of the customer (know the business)- shared mind-set.
• Foster Crescent excellence by cultivating and exemplifying People Group Leadership.
• Empower the Crescent Way and create site programs that aligns with Crescent Way and Whole Person Well Being.

Financial

• Embrace innovation and technology to eliminate all forms of waste.

Regulatory

• Ensure all employment practices comply with federal, state, and local regulations.
• Ensure all compliance dates are met for reporting.
• Ensure compliance training is conducted within the operation.

Do It Right

Doing what is right for our customers, doing what is right for our company and doing what is right for our People.  Continually improving the quality of our products and services.  Monitoring and measuring every key ingredient which could negatively impact our quality.  Doing it Right ensures we will always be a Premier Service Provider.

• Provide direction and rally the team impetus, forge teams.
• Provides constructive performance feedback.
• Willingness to make personnel changes.
• Willing to take calculated risks

Do It Safe

Providing a safe environment and supporting our people to reach their highest potential.  A safe environment where all forms of risk are assessed and controlled.  A safe environment open to new ideas, where our people’s opinions and overall well-being count.  A diverse environment where everyone fits and can be successful.

• Self-assured
• Able communicator—good clarity, balanced talker and listener
• Patient
• Effectively assertive and able to handle conflict and confrontation situations.
• Solution vs. blame oriented
• Mixture of firmness and flexibility
• Has energy and enthusiasm
• Holds self and others accountable

Do It Well

Optimizing all our resources to efficiently and effectively perform all tasks well.  Our overall productivity as a company is a reflection of the thousands of activities performed well each and every day by everyone.  At Crescent, our ability to Do it Well is a real source of pride valued by our customers.

• Good work ethic, task focused and willing to extend extra effort
• Able to follow structure where it exists and create structure where it does not
• Resilient—able to deal with the unexpected, not easily flustered
• Has sense of urgency
• Follows up to ensure quality task completion

• Fast paced environment, requiring SPG to adapt to continuous changes in Company, Customer and People needs.
• Ability to frequently sit, stand, walk, reach with hands and arm’s length, climb or balance, stoop, kneel, and crouch.
• Ability to regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds.
• Regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard
• Ability to sit for extended periods of time at desk in traditional office environment
• Regular, predictable attendance is required; including quarter-driven hours as business demands dictate.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Moderate noise (i.e. business office with computers, phone, and printers, warehouse traffic).

• High average to above average general intelligence, good common sense and an ability to learn and apply lessons from direct experience
• Practical problem solver
• Ability to anticipate and look ahead
• Mental agility and the capacity to handle an up-tempo work pace
• Idea generator
• Has viable administrative, organizational and time management skills
• Can shift focus as needed
• Thorough, accurate, detail-oriented
• Effective time management and ability to prioritize

• Kronos
• Office Suite (i.e. Outlook, Excel and Word)
• Fax Machine
• Telephone
• Scanners and Printers

• Safety
• People
• Productivity
• Quality
• Customer Value
• Financial

Education & Experience:                                                                                                                    

• 6 months – 1 year of hands-on experience working in Human Resources
• Bachelors degree in related field or equivalent experience
• Excellent communication skills, interpersonal skills, ethics, and cultural awareness
• Resourceful, problem-solving aptitude
• Intermediate knowledge of MS Office, HRIS systems, and comfortable learning new technology systems as needed

Preferred Qualifications:

• Proven experience working in an HR department
• Natural interpersonal and communication skills
• Strong detail-oriented and resourceful mindset
• Knowledge of KRONOS is a plus
• Knowledge of HR federal laws and regulations
• Strong ability to collaborate and influence a team

We will absolutely know the SPC is successful if they can:

• Superior customer service to the organization's internal and external customers
• Impact the bottom line.
• Crescent operates in full compliance with:
  • Up to date knowledge of fair employment practices and workplace safety
  • STAR Process
  • Crescent Policies

By completing this application, you are acknowledging the following: 

• I am at least 18 years of age of older 
• I can perform the essential functions of this position, with or without accommodation
• I am a US Citizen or otherwise authorized to work in the US on an unrestricted basis