People Experience Manager

At Simpro we are passionate about developing innovative useful technology solutions that empower our users and we're committed to building a world where businesses can thrive. But this is only made possible with the hard work and dedication of our talented Simpeeps.
Our people are what make Simpro great, and we are committed to supporting your growth and development aspirations. If you're interested in an internal role we'd love to hear from you!

This is a Broomfield, Colorado based role. To be considered, you must live within a commutable distance from the office and eligible to work legally in the US on a full-time basis.

First Things First - What We Can Offer You

• Responsible Time Off
• Opportunities for growth and development
• Second-to-none product training provided
• Comprehensive medical, dental, vision package with 100% paid options for employees
• 401k/Retirement Plan with 6% employer match
• Flexible work environment
• Dog-friendly office environment
• Free parking
• Happy hours and office games

JOB SUMMARY
The People Experience Manager is a strategic member of the global People & Culture team, tasked to lead on internal communications, building the employer branding, driving and championing culture and values, celebrating recognition and milestones , and to act as the People & Culture representative for Simpro in our Broomfield Colorado location.

WHAT YOU'LL DO

Company Communications

• Work cohesively across the organization to publish regular company Simpro Spotlight newsletters for internal distribution
• Assist Chief People Operations Officer and other executives in the creation and distribution of global employee-facing communications
• Act as an expert on positioning and tone around internal communications, advising leadership and the P&C team on best approaches
• Support and ensure preparedness for company-wide Town Halls and Fireside chats, working in partnership with the Executive Assistants and others assigned to these functions
• Assist the organization in streamlining the use of internal communication systems, driving for more consistent use of messaging systems across geographies
• Support and lead on communication strategies relating to change management and other strategic projects

Employee Experience

• Proactively manage the global engagement calendar, ensuring preparation for upcoming opportunities to celebrate and have fun
• Manage the Reward and Recognition program, ensuring timely selection and recognition of employee award winners and the celebration of employee milestones (new hires, promotions, work anniversaries, successful probations etc.)
• Manage the company recognition program globally, ensuring consistency and recognition in all geographies
• Own the new hire welcome kits, ensuring each new hire is greeted with the appropriate swag upon hire
• Drive the delivery of engagement initiatives (e.g. communications about the engagement surveys).

Employer Branding

• Own the content for company websites promoting the employee experience, including the LinkedIn Corporate Page, Glassdoor, Indeed, Comparably, BuiltIn and the Simpro company careers page to ensure current, accurate and engaging content
• Manage company ratings and employee engagement around reviews
• Proactively research business awards in our operating markets, for alignment and positioning Simpro as an employer of choice
• Manage end to end award submission, collaboration with key stakeholders to collate required information for submission
• Work with Marketing to ensure that company recognition, events and successes are effectively promoted online, and in a timely manner
• Collaborate with the Talent Acquisition and Marketing team in the management of the Simpro careers page

Human Resources

• As the only representative of the People & Culture team in this location, this role will act as a point of contact for HR matters. These matters may be managed by this role, or referred to other team members for resolution
• As the HR representative in this location, this role may assist in compliance, communications or other related activities specific to this group of employees

WHAT YOU'LL BRING

• A Bachelor’s degree in English, marketing, communications, or related field
• Proven experience in crafting a global employee communications strategy
• Cultural sensitivity and good knowledge of best practices in Equity, Diversity, Inclusion and Belonging
• Someone who pays excellent attention to detail and has excellent writing, editorial and visual abilities
• Strong project management skills 
• A collaborative individual capable of building a network of strong relations both inside and outside of the organization
• An individual committed to recognition, celebrations and consistent positivity within the organization
• A strong commitment to creating an excellent employee experience as well an excellent place to work
• Be a strategic thinker, with the ability to champion Simpro’s values and culture, and contribute to developing a ‘people’ experience that supports the mission, vision and achievement of organizational goals
• A high degree of initiative, resourcefulness, personal responsibility and ownership
• Someone who truly enjoys working in a collaborative, global environment
• Prior SaaS experience is a plus
• A good understanding of the employee lifecycle and other related ‘HR’ topics such as employee engagement, employee value proposition (EVP), change management, talent management etc. or a desire to develop knowledge in these areas
• Prior generalist human resource experience in a growing organization is a plus
• Fundamental understanding / and or experience of effective change management communication, together with providing relevant advice to execs and senior management, is considered beneficial

Core values required of all Simpro employees

While experience in the above areas will be highly considered, it’s important to note they will be secondary to the person with the right determination, attitude and Simpro compatibility. Our culture and core values are very important to us:

• We Are One Team
• We Own It
• We Innovate
• We Care
• We Have Fun
• We Understand

Simpro is an equal opportunity employer, with a best-of-class on boarding program and a very supportive team environment. Visit simprogroup.com/au/company/careers to learn more about us and our values.

*Please note, no agencies will be accepted in the recruitment of this role. We would like to take this opportunity to thank all candidates for their application.