People Experience Specialist

QGenda, headquartered in Atlanta, is the leading innovator in enterprise healthcare workforce management and provider operations, serving more than 4,000 organizations in over 45 different specialties.Leading physician groups, hospitals, academic medical centers, and enterprise health systems use QGenda to advance provider scheduling, optimize capacity, and improve access to care.

The People Experience Specialist is part of the Learning and Culture team that creates and enhances our company culture and employee experiences at every opportunity. This role supports the planning and execution of employee experience programs in areas such as new hire onboarding, company communications, and employee engagement. The People Experience Specialist is responsible for championing the employee experience with a passion for providing superior internal employee service, inclusion, and relationship-building. 

What You'll Do:

• Oversee the new-hire onboarding experience and ensure a successful transition of new employees.
• Facilitate and coordinate in-person and remote presentations, including new hire orientation, employee development, DEI, lunch ‘n learns, etc. 

• Strategically plan and develop employee engagement and culture programs that foster community, inclusion, and an award-winning culture. 
• Develop and implement engagement and employee listening surveys and continuously seek feedback on our culture and employee experience. 
• Support the management of our internal company Intranet (WorkVivo) and external social media page (Instagram), managing posts on company news, photos, and polls. 
• Create and deploy company-wide announcements, newsletters, and internal cultural and learning communications. 
• Serve as the HR liaison for the QLife Committee (events, wellness, community outreach, etc.) and Qnited Committee (DEI).
• Consult on and support employee events, from social functions to all-hands meetings within the business to ensure consistent employee experience where possible.
• Support (fill in as needed) front desk and pantry/office areas and staff, ensuring a high level of employee service.
• Identify and implement opportunities to improve our team member experience. Assess current programs and propose innovative ways to improve existing ones.

What Experience You'll Need:

• Bachelor’s degree preferred and a minimum of one year of experience in office management, culture and engagement, or a similar position.
• Reliable attendance in-person at the Atlanta office Monday through Wednesday with flex days on Thursday and Friday.
• Strong sense of customer service, positive attitude, and approachability. 
• Experience facilitating training and presenting information in front of small and large groups. 
• Ability to respond in a timely manner to inquiries from stakeholders, the executive leadership team and outside vendors.
• Adept at working with different cultures to collaborate and partner effectively.
• Current knowledge of technology best practices, learning and engagement systems, intranet, and collaborative office/team systems.
• Strong attention to detail with regard to budgets, communications, and other administrative duties to ensure the timely and accurate completion of tasks.
• Strong verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures.
• Able to effectively manage multiple projects and attend to daily HR matters while maintaining focus and follow-through on issues until resolved and delivering results as committed.
• Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands, and changes in the work environment.
• Use logic and reasoning to make immediate decisions under pressure or tight deadlines.
• Ability to apply change management initiatives to assist in business transformation.