People Operations Associate

As an important part of the People Team, People Operations ensures that every Roblox employee has a great experience. This includes defining and driving core HR business programs, capturing comprehensive employment data, providing resources that detail HR practices and resolving employees' specific HR questions as they arise. We pride ourselves on achieving operational excellence across every service we provide and achieve this standard by optimizing HR business processes, guaranteeing HR data integrity, and using that information to inform down-stream processes and data-driven insights.

You will report to the Senior Director, People Operations. Role is based at Roblox HQs in San Mateo, CA. #LI-Hybrid

You Will:

• Support Roblox managers and employees, inclusive of responding to their general process and policy questions and providing guidance on how to navigate specific employee situations
• Assist managers with handling and resolving employee performance cases, accommodation requests and employee-impacting reorganizations
• Own elements of HR service delivery and drive operational excellence through effective teamwork, robust data analysis and optimal process design
• Build strong cross functional relationships with partners across the People team as well as Employee Relations, Legal, People Analytics and other key collaborators
• Demonstrate the highest standard of confidentiality and build trusted, productive relationships with stakeholders through proactive, crisp and empathetic communications
• Effectively utilize HR systems and reporting tools, maintaining data accuracy and integrity and conducting periodic strategic analysis to identify trends and inform business decisions

You Have:

• Bachelor’s degree or equivalent experience required
• 5+ years of relevant Human Resources experience
• Experience prioritizing and multi-tasking in a fast-paced environment with competing demands while keeping partners well advised of progress
• A strong affinity for metrics, data analysis and using HR systems and are data savvy

You Are:

• Adept at owning and optimizing HR processes and programs, demonstrating exceptional organizational skills, attention to detail and follow through
• An exceptional and highly responsive communicator who is able to convey sensitive messages with clarity, empathy and tact
• Expertly discrete and able to maintain confidentiality