People Operations Associate

As a leading financial technology platform, OppFi powers banks to bring credit access to millions of everyday consumers who are locked out of mainstream financial options. We go beyond our mission - to help people rebuild financial health - and go further to ensure we keep the customer at the center of everything we do. We are creating a Customer-obsessed culture, with the capital “C”. 

And it starts with our team here. We are a team of caring, innovative, and inclusive individuals who thrive in being immersed in diverse talents, expertise, perspectives and backgrounds. Our employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We welcome individuals who want to make a difference in the financial system through creating and building simple, transparent products that facilitate credit access, enable savings, and build wealth. 

A few other fun facts about us. OppFi is an Inc. 5000 company for six straight years, a Deloitte's Technology Fast 500™, the seventh fastest-growing Chicagoland company by Crain's Chicago Business, and was named on Built In's 2023 Best Places to Work in Chicago. 

Reports to: Employee Experience Lead

Job Level: Associate 

What you’ll get to do:

The People Operations Associate will be a crucial part of the People Team, responsible for interview scheduling, onboarding processes, people operations, and contributing to various employee experience initiatives. If you are organized, personable, and passionate about creating a positive workplace environment, we want to hear from you.

Enable Recruiting & Onboarding 

• Support internal recruiting coordination to make the interview process flow  seamlessly (e.g. scheduling of interviews, sending offer letters, and other interactions as needed).
• Own the pre-onboarding process for new hires by ensuring a timely execution and completion of a seamless workflow for each new employee.
• Serve as the primary point of contact for hiring managers and newly hired employees, crafting and sending onboarding communications.
• Provide prompt, courteous, and accurate customer-focused interactions with candidates, hiring managers, and employees. 
• Partner with the end-to-end onboarding owner to identify innovative and creative new ways to onboard new employees and reach a more scalable/measurable onboarding experience.
• Support with regular onboarding audits and controls to ensure compliant practices & procedures.
• Occasionally facilitate new hire orientation programs as needed.

Empower People Programs & Employee Experience Initiatives

• Partner with Employee Experience Lead to manage programs and create "out of the box" initiatives to enhance the in-person and remote employee experience throughout the employee life cycle.
• Be an internal ambassador for our culture and values to build genuine connections across all business groups and employees.
• Contribute to the development and execution of initiatives aimed at enhancing overall employee experience, engagement, and satisfaction as needed (e.g. Employee Recognition Programs, Company-Wide Meetings and Events, etc.).
• Maintain People Team documents, SOPs, and templates in shared team repositories.
• Provide support cross-functionally as needed to other People functions including our People Business Partners and Learning & Development Team.

What you will bring to the team: 

These are the minimum qualifications that our hiring team is looking for in this role:

• Proven organizational skills and demonstrated ability to consistently and accurately execute repetitive and administrative tasks with attention to detail.
• Outstanding communication and interpersonal skills (written and verbal). 
• Strong initiative, proactive approach, natural curiosity, and resourcefulness. 
• Passionate about contributing to a positive workplace culture.
• Adaptable to change and evolving responsibilities.
• Experience in HR, employee operations, or a related role.

Additionally, these are the preferred qualifications that would indicate a particularly strong candidate: 

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Familiarity with HRIS, Jira Service Management and other recruiting and onboarding systems (e.g. Greenhouse) and project management systems (e.g. Monday).
• Open and receptive to feedback and coaching as it relates to their development.

Total Rewards and Benefits

The minimum salary for this role is $65,000. The total compensation package includes eligibility for performance-based bonuses as well as a 1-time equity grant based on level.

The actual offer, reflecting the total compensation package and benefits, will be at the company’s sole discretion and determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.

OppFi offers a flexible remote environment, 401(k) matching program, and flexible paid vacation. Other benefits include medical benefits, dental and vision coverage, and tuition reimbursement. To support your wellness & growth, we provide monthly meditation and yoga classes and access to all LinkedIn Learning courses. We also offer Fringe, which is a lifestyle benefits platform that lets you decide how you want to spend your rewards from dozens of vendors like Uber, Doordash, and Urban Sitter. Dress code is casual. #LI-Remote

EEOC Statement: 

OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, or federal law or regulations. Our goal as a company is to build an equitable workplace that actively works to dismantle systems of oppression in our processes, procedures, and interactions. We aim to help our employees thrive where they work and beyond. Check out our Culture page here.

OppFi is committed to the full inclusion of all qualified individuals. As part of this commitment, OppFi will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our People team at [email protected]. 

Pursuant to the requirements of the California Consumer Privacy Act, OppFi is providing the "OppFi California Employee Privacy Policy", which details the categories of personal information collected and your rights under the policy. If you are a California resident, please review the policy here: https://www.oppfi.com/careers/